Onboarding Team Leader

4 days ago

Quezon City, National Capital Region, Philippines Benby Enterprises, Inc. Full time $70,000 - $120,000 per year

Position Summary:

The Onboarding Team Leader is responsible for overseeing the onboarding process to ensure seamless experience for new hires. This role leads a team of onboarding specialists, collaborates with cross-functional departments, and ensures compliance with company policies and legal requirements. The ideal candidate is a strategic and detail-oriented leader with strong interpersonal and organizational skills.

Key Responsibilities:

  • Supervise and mentor a team of onboarding specialists to ensure timely and effective delivery of onboarding activities.
  • Allocate tasks, monitor team performance, and implement process improvements to maintain operational efficiency and service quality.
  • Design, streamline, and manage the end-to-end onboarding process to enhance new hire experience and ensure compliance with internal policies and labor laws.
  • Collaborate with talent acquisition, compensation & benefits, finance, IT, and other departments to ensure smooth pre-boarding and onboarding workflows.
  • Coordinate the timely request and issuance of new hire work tools, including employee number creation, ATM, company ID, company equipment, workstation, and email credentials.
  • Ensure accuracy and completeness of employee information in the internal Human Resource Information System (HRIS).
  • Prepare, review, and manage onboarding documentation including employment contracts, and policy handbooks.
  • Build and maintain relationships with vendors and third-party service providers for pre-employment medical exams, background checks and other onboarding services, and manage the processing and tracking of onboarding-related budgets and billing, including payment of invoices.
  • Generate onboarding reports and dashboards for management review, highlighting trends, metrics, and areas for improvement.
  • Analyze feedback from new hires and internal stakeholders to identify and implement enhancements in the onboarding experience.
  • Partner with senior leadership to align onboarding strategies with business goals and workforce planning.
  • Facilitate Day 1 new employee orientation, ensuring a welcoming and informative onboarding experience.

Job Qualifications

  • Must possess a bachelor's degree in human resource management, psychology, business administration or a related field.
  • Minimum of 3–5 years of experience in onboarding, HR operations, or employee lifecycle management, with at least 1–2 years in a supervisory or leadership role.
  • Strong understanding of labor laws, compliance requirements, and HR best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficient in MS Office and HRIS systems; experience with onboarding platforms is a plus.
  • Strong analytical and problem-solving abilities, with experience in reporting and data analysis.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Experience in vendor management and cross-functional collaboration.
  • Willing to report 100% onsite in Banawe, Quezon City.

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