Site Director

5 days ago

Ortigas Metro Manila, Philippines iSupport Worldwide Full time

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for an Site Director who can lead overall site strategy, operational performance, supply chain effectiveness, and cross-functional execution. You will guide multiple teams, manage P&L, optimize processes, drive efficiency, and partner with global leaders to deliver world-class operational outcomes. If you excel in large-scale operations, leadership, and end-to-end logistics, this role is for you.

You will provide the best service to our partner brands by performing these tasks:

  • Lead the site's operational strategy and performance aligned with global objectives.
  • Manage and mentor senior leaders; build high-performing cross-functional teams.
  • Drive operational excellence based on SLAs, KPIs, and capacity planning.
  • Oversee P&L, budgets, financial forecasts, and cost optimization.
  • Manage production, engineering, quality, supply chain, and facilities.
  • Forecast workforce needs and conduct gap analyses for rightsizing.
  • Implement efficiency improvements, process enhancements, and cost-reduction initiatives.
  • Ensure compliance with safety, quality, regulatory, and contractual standards.
  • Partner with global leaders, functional teams, and external vendors.
  • Lead quarterly operational reviews and present KPI performance updates.
  • Manage alignment with U.S.-based leadership on operational expectations.
  • Drive change management initiatives and introduce best practices and innovations.
Who are we looking for?
  • Bachelor's degree in Engineering, Operations, Manufacturing, Industrial Management, Business, or any related field
  • Extensive hands-on experience in end-to-end supply chain management (warehousing, logistics, inventory, fulfillment)
  • Experience managing complex operational workflows across multiple business groups
  • Exposure to shared services or BPO environments with strong product development and logistics components
  • Proven leadership in site-level operations with 200–300 headcount or more
  • Strong P&L ownership, budgeting, financial planning, and cost optimization background
  • Experience conducting quarterly/semi-annual business reviews and risk mitigation planning
  • Skilled in stakeholder management across finance, engineering, manufacturing, and global teams
  • Strong background in process improvement, operational strategy, and change management
  • Experience leading senior managers and building strong succession pipelines
  • Excellent English communication skills (written and verbal)
  • Highly strategic, decisive, collaborative, and capable of driving performance in fast-paced environments
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

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