IT Production Support
1 day ago
Required Skills and Experiences:
- At least 3 years' experience in production or application support.
- Experience monitoring scheduled jobs, troubleshooting issues, and supporting data refreshes.
- Proficient in SQL, shell scripting, and SSIS with knowledge of Windows and Linux servers.
- Familiar with tools such as CyberArk, GitHub, and certificate/certificate management.
- Strong collaboration, problem-solving, and communication skills.
Key Responsibilities:
- Monitor scheduled jobs and ensure successful execution.
- Understand job flows and dependencies to identify potential issues.
- Troubleshoot failed jobs and coordinate with developers for data-related problems.
- Deploy SQL configuration scripts and SSIS packages for promotions.
- Handle incidents and change requests assigned to the support group.
- Collaborate with DBA, Windows, Linux, and firewall teams for issue resolution.
- Resolve issues raised by developers and testers during testing cycles.
- Support monthly overnight data refreshes from Oracle to SQL Server.
- Rotate service account passwords manually and monitor CyberArk automation.
- Assist with monthly Windows Server patching and reboot activities.
- Schedule and support quarterly automated patching for Linux servers.
- Write and modify shell scripts based on operational needs.
- Renew application certificates as required.
- Support upgrades like SQL Server, Snowflake authentication, and ODBC drivers.
- Perform GitHub repository maintenance and access control tasks.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php80, Php85,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: In person
-
Product Marketing Associate
1 week ago
Quezon City, National Capital Region, Philippines IT Group, Inc. Full time ₱1,500,000 - ₱3,000,000 per yearFUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB Marketing PFM is responsible for supporting the Regional Chief Marketing Officer, Country Leads/POCs and Technology Manager in providing copy, content and administrative support: from lead database management to marketing and promotional materials and event management, strategic management. He/ She is...
-
Network Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines ServicePoint IT Full time ₱40,000 - ₱80,000 per yearJob Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...
-
IT Production Support
2 weeks ago
Quezon City, National Capital Region, Philippines Accion Labs Full time ₱720,000 - ₱1,080,000 per yearSkills requirements:With experience or background in mainframe application support or batch operations.Familiar with tools like COBOL, JCL, VSAM, or Easytrieve used for checking and fixing jobs.Knows how to read logs, identify errors, and coordinate fixes with the tech team.Can work well with others and communicate clearly, especially when handling...
-
Production Support Assistant
1 day ago
Quezon City, National Capital Region, Philippines Advance Paper Corporation Full time ₱250,000 - ₱450,000 per yearBroad FunctionProvides clerical, inventory, and planning support to ensure smooth production operations. Assists in monitoring materials, preparing reports, and coordinating with production teams to maintain efficiency and accuracy.Key Responsibilities:Clerical & Documentation SupportPrepare and maintain production records, forms, and reports.Encode...
-
Product Support Specialist
3 days ago
Quezon City, National Capital Region, Philippines Rex Education Full time ₱900,000 - ₱1,200,000 per yearDUTIES & RESPONSIBILITIESAs Product Support Specialist1. Collaborates and strategize with Sales Department to understand clients' requirements and come up with offering fit to clients' needs.2. Serves as educational consultant for sales' team for promotional events, conferences and seminars and escalates any potential roadblocks for product...
-
Product Support Consultant
3 days ago
Quezon City, National Capital Region, Philippines SupportYourApp Full time $20,000 - $40,000 per yearPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Product Automation Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines TaskUs Full time ₱300,000 - ₱600,000 per year*About TaskUs:* TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Technical Support Lead
3 days ago
Quezon City, National Capital Region, Philippines PCWORX IT Solutions Inc. Full time ₱50,000 - ₱100,000 per yearCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and...
-
Loan Administration Support
1 week ago
Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time ₱60,000 - ₱80,000 per yearYou will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below.Managing the day-to-day loan process, such as following up to chase outstanding documentation, packaging loans, and liaising with lenders to efficiently support your clients processes.This will...
-
it support
1 week ago
Mandaluyong City, National Capital Region, Philippines VAS IT SOLUTIONS Full time ₱150,000 - ₱250,000 per yearQualifications (with experience in):Network & ConnectivityServer & Systems AdministrationUser Support & Device ManagementApplications & SoftwareDocumentation & ReportingCCTV Setup & Troubleshooting