
Client Relations Staff
2 days ago
Qualifications:
Bachelor's degree graduate
Willing to work on-site (client-facing)
With excellent communication and customer service skills
Has confidence and is assertive
Has 1-3 years of CSR/Front Office/BPO work experience
Duties an Responsibilities:
-Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
-Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
-Reports to the accounts managers on the progress of clients' payment process for the unit.
-Monitors renewals and handles new and existing accounts (clients assigned with).
-Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the Accounts Receivables Department.
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Client Relations
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Customer Relations Associate
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