Client Relations Staff

3 days ago


Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time ₱150,000 - ₱250,000 per year

Qualifications:

  • Bachelor's degree graduate

  • Willing to work on-site (client-facing)

  • With excellent communication and customer service skills

  • Has confidence and is assertive

  • Has 1-3 years of CSR/Front Office/BPO work experience

Duties an Responsibilities:

-Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).

-Maintains excellent professional relationship with the clients, ensuring positive customer service provision.

-Reports to the accounts managers on the progress of clients' payment process for the unit.

-Monitors renewals and handles new and existing accounts (clients assigned with).

-Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the Accounts Receivables Department.


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