Client Services Executive

4 days ago

Pasig, National Capital Region, Philippines Avvanz Pte Ltd Full time ₱800,000 - ₱1,200,000 per year

Job description:

Position Title: Client Services Executive

Work Location: Hybrid Set-up (once every quarter)

Work Schedule: Day Shift / 8-Hour Shift / Monday to Friday

Job Scope / Principal Accountabilities:

  • Cases and Orders monitoring
  • Orders integration
  • Turn-around time monitoring
  • Candidate chasing
  • Guarantee daily, weekly, and monthly goals are met
  • Analyze verified information for accuracy and completion
  • Investigate and confirm reference credibility
  • Maintaining a positive, empathetic, and professional attitude toward clients at all times.
  • Responding promptly to clients' inquiries.
  • Communicating with clients through various channels.
  • Acknowledging and resolving clients' complaints.

Qualifications, Knowledge, Skills and Competencies required:

  • Bachelor's degree in any related field.
  • One to two years work experience in background checking.
  • Excellent attention to detail and accuracy in entering data.
  • Strong written and verbal communication skills.

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid training
  • Staff meals provided
  • Work from home

Work Location: In person

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