Facilities and Admin Associate

Keeping Operations Seamless, One Detail at a Time

In global outsourcing, smooth operations don't just happen-they're built. As part of our facilities and admin team, you'll keep workplaces running seamlessly, from welcoming guests to coordinating vital resources. This is your chance to make your mark in a global career where every detail shapes the bigger picture.

Job Description

As a Facilities and Admin Associate, you will manage front desk operations, coordinate facilities and logistics, oversee vendors, and support administrative functions. Your role ensures efficiency, safety, and a world-class workplace experience for employees, clients, and visitors alike.

Job Overview

Employment type: Full-time

Shift: Shifting schedule

Work setup: Onsite, Makati

Exciting Perks Await

• Competitive Salary Package
• Prime office location in Makati (near restaurants, banks, and public transport)
• Comprehensive HMO coverage with free dependent upon regularization
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our Ortigas and Makati gyms + fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives
• Standard government and Emapta benefits
• 20 annual leaves, including 5 convertible to cash
• Fun employee engagement activities
• Mentorship and global exposure
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Graduate of Hospitality Management, Business Administration, Tourism, Logistics, or related field
• 2 to 4 years of relevant work experience
• Experience booking transportation via platforms like Transportify, Grab, Lalamove, LBC, etc.
• Experience handling travel arrangements (flights, hotels, transportation)
• Excellent English communication skills (written and verbal)
• Willingness to work on night shifts, rotating schedules, weekends, and holidays

Your Daily Tasks

Front Desk Management:

• Track and maintain visitor access, ensuring security and safety awareness (visitor log sheets, contact tracing).
• Monitor the corporate main entry/lobby, greet guests, and direct visitors to appropriate personnel.
• Answer inquiries through various communication channels and ensure a clean, safe reception area.
• Address client and staff concerns regarding facilities and administration.

Facilities Coordination and Management:

• Maintain office, furniture, and pantry inventory.
• Organize and assist with conference/meeting room bookings and setup.
• Liaise with CXM, HRBP, Utilities/Maintenance Staff, and Building Administrators.
• Support facility movements, seating plans, and maintenance coordination.
• Implement Health and Safety Protocols and maintain Safety Seal Certification.

Administrative:

• Maintain organized filing systems for the department.
• Provide administrative support to TL, CXM, and HRBP.
• Submit timely reports (Petty Cash, GCs, Office Supply Requests, Inventory).
• Prepare monthly Facilities and Admin Monitoring Reports.

Logistics and Asset Management:

• Coordinate dispatch and recovery of IT equipment.
• Ensure compliance with asset policies and manage asset trackers.
• Coordinate with Recruitment, IT, and logistics providers for deliveries and recoveries.
• Submit weekly reports on dispatches, recoveries, and costs.

Risk Management:

• Identify workplace risks and hazards, escalating to managers/security as needed.
• Support implementation of risk management processes.

Vendor Management:

• Liaise with utilities staff, building administrators, contractors, and suppliers.
• Arrange maintenance, repairs, and sanitation.
• Assist in procurement of vendors and services.
• Ensure compliance with budgets and manage costs.

Other Responsibilities:

• Perform administrative or non-administrative duties assigned by company representatives.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

• Tim Vorbach, CEO

#EmaptaEra