Operations Officer
5 days ago
The Business Support Operations Officer supports organizational efficiency by analyzing and improving operational processes, managing cross-functional initiatives, and ensuring smooth day-to-day business activities. This role plays a key part in optimizing workflows, supporting data-driven decision-making, and enhancing overall business performance.
Key Responsibilities:
- Analyze existing operational processes and identify areas for improvement.
- Collaborate with various departments (e.g., Sales, Finance, HR, IT) to streamline workflows and resolve issues.
- Monitor KPIs, prepare reports, and provide actionable insights for leadership.
- Support implementation of new tools, systems, and operational procedures.
- Manage and coordinate special projects and initiatives across departments.
- Ensure compliance with company policies and industry regulations.
- Assist in resource planning, budgeting, and forecasting activities.
- Maintain documentation of business processes and procedures.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 7+ years of experience in operations, business analysis, or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to manage multiple projects and prioritize tasks effectively.
- Attention to detail and a process-driven mindset.
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