Operations Officer

5 days ago

Makati City, National Capital Region, Philippines JJA Travel and Tours Full time ₱1,200,000 - ₱2,400,000 per year

JJA Travel and Tours is looking for a highly organized and detail-oriented Operations Officer to manage the coordination and execution of travel services. This role involves handling bookings, logistics, ground handling, and supporting tender/bidding processes to ensure smooth and high-quality travel experiences for clients.

You will work closely with suppliers, vendors, and internal teams to confirm arrangements, prepare documentation, and assist in financial and compliance monitoring.

Key Responsibilities:
  • Tours and Travel Operations Support: Coordinate travel bookings, accommodations, transport, and guided tours. Confirm arrangements with suppliers to ensure smooth delivery of itineraries.
  • Ground Handling Coordination: Manage airport transfers, baggage handling, and local transport. Coordinate with drivers and hospitality staff for efficient guest movement.
  • Client and Guest Support: Provide timely information to clients before and during tours. Respond to inquiries, complaints, and ensure high-quality guest experiences.
  • Bidding and Tendering Support: Assist in preparing bid documents, proposals, and cost estimates. Ensure timely submission and compliance with requirements.
  • Vendor and Partner Coordination: Liaise with hotels, guides, and transport companies. Monitor service quality and maintain a database of reliable partners.
  • Documentation and Reporting: Maintain records of bookings, services, feedback, and vendor agreements. Prepare operational and service reports as needed.
  • Support in Financial Process: Assist in preparing quotations and invoices. Track services for billing and reconcile supporting documents.
  • Compliance and Risk Monitoring: Ensure adherence to safety, health, and travel regulations. Support risk management and emergency response efforts.
Qualifications:
  • Bachelor's degree in Tourism, Marketing, Business Administration, Hospitality Management, or a related field.
  • At least 2 years of relevant work experience in the travel, tourism, or hospitality industry.
  • Additional training or certifications in Travel & Tourism Operations, Ground Handling, or Procurement/Bidding is an advantage.
  • Additional training or certifications in Travel & Tourism Operations, Ground Handling, or Procurement/Bidding is an advantage.
  • Familiarity with bidding or tendering procedures, especially in government or corporate sectors, is a strong asset.
  • Willingness to work flexible hours, especially during peak seasons or for special events.
  • Skilled in preparing customized travel itineraries and costings.
  • Excellent in verbal and written communication in English (additional language is a plus)
  • Proficient in MS Office (Word, Excel, PowerPoint) and capable of generating sales/marketing reports.

  • Operations Officer

    5 days ago

    Makati City, National Capital Region, Philippines Bastion Payment Systems Full time ₱900,000 - ₱1,200,000 per year

    The Business Support Operations Officer supports organizational efficiency by analyzing and improving operational processes, managing cross-functional initiatives, and ensuring smooth day-to-day business activities. This role plays a key part in optimizing workflows, supporting data-driven decision-making, and enhancing overall business performance.Key...

  • IT Operations Officer

    1 week ago

    Makati City, National Capital Region, Philippines Mizuho Bank, Ltd. - Manila Branch Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description:Manage and administer servers, printers and workstationsProvide Level 2 IT-related troubleshooting and support (Hardware and Application)Perform daily IT operationsPerform system opening and closingPerform daily back-up operationsQualifications:With at least 3 to 4 years work experience in IT field;Preferably with Bachelor's degree in...

  • Treasury Operations Officer

    3 days ago

    Makati City, National Capital Region, Philippines China Bank PH Full time ₱1,500,000 - ₱3,000,000 per year

    TheTreasury Operations Officerdirectly reports to the Treasury International Department Head. He/She assists the Department Head in the day to day supervision and operation of the department. The Treasury Operations Officer is responsible in verification and settlement of Bonds, Repo, PYA, Asset Swap and Derivatives in the Treasury Operations System within...

  • Operations Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱600,000 - ₱1,200,000 per year

    About The RoleAs anOperations Officer, you will ensure the efficient procurement of insurance policies, monitor clearance requests, monitor payment and service fee receivables, oversee claims processes, and prepare accurate reports. You will be expected to have a proactive approach in analyzing operations, building strong client relationships, negotiating...

  • Office and Operations Manager

    5 days ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

    Role Summary:The Office and Operations Manager is responsible for overseeing daily operations across multiple functional teams, ensuring efficiency, compliance, and alignment with company goals. With a strong foundation in accounting, this role bridges operational oversight with financial discipline, managing teams such as call center technicians, asset...

  • People Operations Officer

    5 days ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • People Operations Officer

    5 days ago

    Makati City, National Capital Region, Philippines Lendi Services Inc. Full time ₱450,000 - ₱900,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Branch Operations Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines FPG Insurance Full time ₱900,000 - ₱1,200,000 per year

    Over a century of entrepreneurial experience in the Asia Pacific region, aligned with our Swiss & Asian Heritage.Established in 1958 by the Zuellig Group of Companies, FPG Insurance has built an enviable reputation for developing in-depth customer insights that support the creation of relevant, comprehensive insurance products across Asia, for both business...

  • Commissary Operations Officer

    3 days ago

    Makati City, National Capital Region, Philippines KST PROPERTIES Full time ₱1,440,000 - ₱2,400,000 per year

    Job Description:Summary:The Commissary Operations Officer is responsible for supporting and monitoring daily commissary operations, including food production, inventory management, and logistics. The role ensures that quality, safety, and sanitation standards are followed while coordinating with staff and outlets for timely product distribution.Key Duties &...

  • Operation Officer

    5 days ago

    Makati City, National Capital Region, Philippines Phil National Lines Inc. Full time ₱900,000 - ₱1,200,000 per year

    **KEY RESPONSIBILITIES:- Support daily vessel operations to ensure smooth and efficient execution.- Coordinate voyage planning, cargo handling, and scheduling.- Monitor vessel performance and address operational issues promptly.- Ensure compliance with international, local, and company maritime regulations.- Maintain close communication with port...