Capability Development Manager

Job Summary:

The Capability Development Manager drives the organization's capability-building agenda, aligning it with evolving business needs. This role emphasizes the creation of global competency models, certification programs, and change management strategies to support organizational resilience and growth.

Key Responsibilities:

Strategic Capability Development
:

• Broaden Skilling Initiatives:
  Develop and implement global competency frameworks. Manage certification programs to enhance organizational credibility and workforce readiness.
• Change Management:
  Integrate change management principles and lead initiatives that address dynamic industry challenges.
• Lead the design and execution of comprehensive capability development strategies that align with both immediate and long-term organizational goals.
• Partner with senior leaders, business units, and HR to assess capability gaps and prioritize learning initiatives that support business transformation and growth.
• Manage strategic skilling partnerships with external training providers and institutions to create a dynamic learning ecosystem.

Program Design, Implementation, and Evaluation
:

• Oversee the development of learning programs and interventions, ensuring they are aligned with business needs and promote a culture of continuous learning.
• Evaluate program effectiveness through data analytics and feedback to ensure the impact on employee performance and business outcomes.
• Lead initiatives on career pathways and competency frameworks that guide employee development and mobility across the organization.

Innovation in Learning Solutions
:

• Champion the adoption of innovative learning methodologies and technologies (e.g., digital learning platforms, microlearning, gamification) to improve engagement and learning outcomes.
• Research and pilot emerging learning trends to future-proof the learning and development landscape within the company.

Team Leadership and Development
:

• Provide leadership and guidance to a team of specialists, ensuring high levels of performance, development, and alignment with business goals.
• Foster a culture of collaboration, accountability, and knowledge-sharing within the team and across the broader organization.
• Support the career development of team members through coaching, mentorship, and performance feedback.

Stakeholder Engagement
:

• Serve as a trusted advisor to business leaders, providing insights on the development and deployment of talent strategies.
• Ensure close collaboration with HR business partners and other relevant stakeholders to drive learning programs that meet organizational and employee development needs.
• Manage key stakeholder relationships, ensuring programs are delivered on time and within budget.

Operational Excellence
:

• Lead the operational execution of learning programs, including scheduling, resource management, and tracking.
• Continuously monitor and improve operational processes related to the development, delivery, and evaluation of learning solutions.
• Drive continuous improvement initiatives across the Capability Development function to enhance service delivery and organizational impact.

Qualifications:

Education
: Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field. A Master's degree or professional certification in Learning and Development is a plus.

Experience
:

• Minimum of 5 years of experience in Learning and Development, with a strong focus on capability development and program management.

Skills
:

• Strong expertise in instructional design and learning technologies, including LMS platforms, eLearning tools, and blended learning solutions.
• Excellent analytical and problem-solving skills with the ability to use data insights for decision-making and program optimization.
• Proven track record in managing and executing capability-building programs with measurable business outcomes.
• Leadership skills with the ability to motivate, mentor, and manage a team.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to adapt in a fast-paced, dynamic environment and navigate ambiguity.

Preferred Skills
:

• Experience in managing skilling partnerships with external vendors or educational institutions.
• Familiarity with change management principles and the ability to integrate learning initiatives within broader organizational transformation programs.

Key Competencies:

• Strategic Thinking
• Team Leadership and Development
• Innovation and Agility
• Data-Driven Decision Making
• Relationship Building and Stakeholder Management
• Project Management and Execution