Team Leader

2 days ago

Manila, National Capital Region, Philippines Fusion CX Full time $104,000 - $130,878 per year

Company Description

At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs, while our dedicated professionals ensure that every interaction is meaningful and memorable. We serve various sectors including BFSI, Healthcare, Retail, Utility, and Telecom, prioritizing continuous innovation to keep our clients ahead in a competitive landscape. With operations in 15 countries and a global workforce of 20,000 professionals, we provide localized support and insights, ensuring our solutions are globally informed and regionally relevant.

Role Description

This is a full-time remote role for a Team Leader at our Legazpi site in Bicol. The Team Leader will oversee daily operations, manage team performance, and ensure that customer service standards are consistently met. Responsibilities include training and mentoring team members, monitoring KPIs, and facilitating effective communication within the team. The role requires a commitment to delivering excellent customer service and achieving operational excellence.

Qualifications

  • Team Management and Leadership experience
  • Strong Communication and Interpersonal skills
  • Problem Solving and Analytical skills
  • Ability to work independently and remotely
  • Experience in Customer Service or related fields is a plus
  • Bachelor's degree in Business Administration, Management, or related field is preferred

  • Team Leader

    5 days ago

    Manila, National Capital Region, Philippines Grand Hyatt Full time

    OverviewTeam Leader - The Peak Grill Restaurant (Receptionist) at Grand Hyatt Manila. The Peak Grill Restaurant Department within the Food & Beverage Division seeks a well-experienced Team Leader to contribute to the smooth and efficient running of the outlet. In this role, you are responsible for assisting the outlet management team to plan, organize &...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time ₱210,000 - ₱220,000 per year

    Store Name: Smashing Lemons (Lam Heung Ling)Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment.Qualifications:Bachelor's...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Arbitrail Manila Full time $40,000 - $60,000 per year

    Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team Management:...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Maersk Full time $60,000 - $100,000 per year

    4PL Team Leader Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines TSD Global Full time ₱384,000 - ₱408,000 per year

    TSD Global is hiring a Full time Team Leader role in Taguig, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱30,000 - ₱34,000 per monthStep Into LeadershipWe're hiring Sales Supervisors to lead our Outbound Sales Team for a top-tier US Satellite Radio...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time $40,000 - $60,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Vertere Global Solutions Inc Full time ₱800,000 - ₱1,200,000 per year

    Vertere Global Solutions Inc is hiring a Full time Team Leader role in Salcedo Village, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningMore than 4 years of relevant work experience required for this roleExpected salary: ₱80,000 -...

  • Junior Team Leader

    1 week ago

    Manila, National Capital Region, Philippines LTVplus Full time $104,000 - $130,878 per year

    An exciting opportunity has arisen to join our Operations team as a Junior Team LeaderJob DescriptionDaily Operations - Team leaders are hands-on leaders. They make sure correct procedures are followed and routinely provide directions on what to do and how to improve.Training and Subject Matter Experts - Team leaders should be knowledgeable of all the LOBs...

  • Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Helpware Full time $50,000 - $100,000 per year

    About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

  • Collection Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Billease Full time ₱25,000 per year

    Job Opening: Collection Team Leader – Billease Location:Office-Based, Manila Type:Full-time Salary:Up toPhp 25,000 + incentives + allowanceJob Summary:We're looking for aCollection Team Leaderto manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...