Team Leader

2 days ago

Manila, National Capital Region, Philippines OPTIMAL Full time ₱900,000 - ₱1,200,000 per year

OPTIMAL Testimonial Video:

Job Description - Team Leader - Property Manager

About the Role:

As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led training.

You will interact on a daily/weekly/monthly basis with Senior Management regarding the performance of your team members as well as potential opportunities to grow our relationship with the client.

Who is this role a fit for?

We are looking for someone strong technically but also has soft skills including being driven, proactive, detail-oriented, calm under pressure, and an empathetic leader who can rally a team behind a common goal.

Ideal Qualifications:

  • 5 years in a real estate or property management role using property management software (Appfolio, Buildium, Yardi, Rent Manager, etc.)
  • Experience completing both Tenant & Maintenance Coordination as well as leasing-oriented tasks.
  • 1-2 years in a leadership role with added responsibilities reporting to management
  • Sense of ownership and pride in your performance and its impact on the companys success
  • Able to work and make decisions with minimal supervision
  • Great interpersonal and communication skills
  • Team player, driven, proactive, detail-oriented, calm under pressure, empathetic

Primarily Responsibilities:

  • Responsible for managing work quality and efficiency for a portfolio of U.S Based Real Estate Investment and Property Management Clients and their assigned Team members.
  • Review timely log-in and log-out on time tracking app as well as timely submission of end of shift reports. Review end of shift reports for accuracy, work volume, capacity to complete more tasks, and coordination between team members if there are multiple virtual assistants working on the same team.
  • Serve as the point person for team members to ask questions about both work and personal-related issues.
  • Mentor team members and review work as needed.
  • Oversee on-boarding and training of new team members and other staff as required.
  • Provides ongoing training to the department. Develop training materials and various forms.
  • Maintain monthly cadences for clients and prepare monthly team member productivity reports for management, and other reports, as needed.
  • Coordinate updates, write procedures, and develop templates as needed.
  • Exercise authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
  • Understand and adhere to the Companys risk and regulatory standards, policies and controls following the Companys Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
  • Complete other related duties as assigned.
  • Record client-related training with assigned team members. Develop client-specific training material for each client.
  • Ultimately, as the Team Leader, you should lead by setting a good example, engaging the team to achieve goals, ensuring smooth team operations, and pushing the team towards meeting our KPIs.

Compensation Package:

  • Schedule: Weekdays (Monday-Friday)
  • Shift: 8: 00 AM - 5:00 PM EST
  • Competitive Salary
  • 10 Paid Time Off
  • 6 Paid Holidays (Philippines)
  • HMO after 6 months

  • Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time ₱210,000 - ₱220,000 per year

    Store Name: Smashing Lemons (Lam Heung Ling)Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment.Qualifications:Bachelor's...

  • Team Leader

    4 days ago

    Manila, National Capital Region, Philippines Fusion CX Full time $104,000 - $130,878 per year

    Company DescriptionAt Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs, while our dedicated professionals ensure that every interaction is meaningful and memorable. We serve various sectors including BFSI,...

  • Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines Arbitrail Manila Full time $40,000 - $60,000 per year

    Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team Management:...

  • Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines TSD Global Full time ₱408,000 per year

    TSD Global is hiring a Full time Team Leader role in Taguig, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱30,000 - ₱34,000 per monthStep Into LeadershipWe're hiring Sales Supervisors to lead our Outbound Sales Team for a top-tier US Satellite Radio...

  • Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines KMC Solutions Full time ₱1,500,000 - ₱3,000,000 per year

    Functional Overview:The Team Leader is responsible for managing the daily operations and performance of the assigned team. This role involves overseeing tasks, monitoring productivity, and ensuring operational efficiency while fostering a collaborative and goal-driven work environment. The Team Leader also serves as the main point of contact between the team...

  • Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines Grand Hyatt Full time ₱104,000 - ₱130,878 per year

    Organization- Grand Hyatt ManilaSummaryGrand Hyatt Manila offers a myriad of many exciting opportunities and dramatic restaurant concepts making it as destination within a destination. Embracing the philosophy, we bring moments of more to everything we do.We are seeking a well-experienced Team Leader - The Peak Grill Restaurant who will contribute to the...

  • team leader

    2 weeks ago

    Manila, National Capital Region, Philippines Hyatt Full time ₱104,000 - ₱130,878 per year

    SummaryGrand Hyatt Manila offers a myriad of many exciting opportunities and dramatic restaurant concepts making it as destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything we do.We are seeking a well-experienced Team Leader - The Peak Grill Restaurant who will contribute to the smooth and efficient...

  • Junior Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines LTVplus Full time $104,000 - $130,878 per year

    An exciting opportunity has arisen to join our Operations team as a Junior Team LeaderJob DescriptionDaily Operations - Team leaders are hands-on leaders. They make sure correct procedures are followed and routinely provide directions on what to do and how to improve.Training and Subject Matter Experts - Team leaders should be knowledgeable of all the LOBs...

  • Collection Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Billease Full time ₱1,200,000 - ₱1,500,000 per year

    Job Opening:Collection Team Leader– Billease Location:Manila Type: Full-time Salary:Competitive Salary Plus Incentives and BonusesJob Summary:We're looking for a Collection Team Leader to manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...