Team Leader

22 hours ago

Manila, National Capital Region, Philippines Arbitrail Manila Full time $40,000 - $60,000 per year

Summary:

The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.

Responsibilities:

  • Team Management: Supervise and mentor the team, providing daily guidance, support, and training. This includes assigning tasks, monitoring progress, and addressing performance issues.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and identifying opportunities for improvement. Track individual and team performance against established KPIs.
  • Workflow Management: Optimize workflow processes to ensure efficiency and productivity. Identify and resolve bottlenecks, and implement improvements as needed.
  • Quality Control: Maintain high standards of quality in all team deliverables. Implement quality control measures and address any quality issues promptly and effectively.
  • Communication: Maintain clear and consistent communication with team members, management, and other departments. Communicate updates, changes, and relevant information effectively.
  • Problem Solving: Identify and resolve team-related issues promptly and efficiently. Develop and implement solutions to prevent recurring problems.
  • Collaboration: Work collaboratively with other team leaders and departments to achieve shared goals and maintain a cohesive work environment.
  • Training and Development: Identify training needs for team members and implement appropriate training programs to improve skills and knowledge.
  • Reporting: Prepare regular reports on team performance, highlighting key achievements, challenges, and areas for improvement.

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