Operations Assistant

18 hours ago

San Fernando, Central Luzon, Philippines Remote Employee PH Full time


Job Description:

Remote Employee BPO has an outstanding opportunity for you

Role: Operations Assistant

Compensation: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule: 5-day work week, 7:00 a.m. to 4:00 p.m. Philippine Time

Work Setup: WFO (Office-based)

Job Description: The Operations Assistant will ensure that our company's daily activities running smoothly, working closely with operations managers and different departments.

Key Responsibilities:


Transport & Operations Assistance

  • Use Transvirtual TMS daily to manage, update, and maintain all transport and job-related information. 
  • Ensure system data is consistently accurate, complete, and up to date to support smooth operational workflow. 
  • Upload Proof of Delivery (POD) documents promptly and verify completeness. 
  • Allocate daily transport jobs to contractors nationwide. 
  • Monitor job progress closely, identifying delays or discrepancies and taking proactive steps to resolve issues. 
  • Support broader operational coordination by assisting team members with system-related tasks, documentation, and process improvements.

Qualifications:

  • Experience in logistics, transport coordination, or operations support preferred.
  • Familiarity with Transport Management Systems (TMS); experience with Transvirtual is an advantage.
  • Proficiency in using communication and productivity tools, including ProtonMail, Microsoft Teams, Proton Drive, OneDrive, and basic spreadsheets.
  • Strong attention to detail with the ability to maintain accurate and up-to-date operational records.
  • Effective problem-solving skills with the ability to identify delays and discrepancies and take proactive action.
  • Excellent communication and coordination skills, with the ability to work effectively with contractors and internal team members.
  • Highly organized, capable of managing multiple tasks in a fast-paced operations environment.
  • Ability to work independently while supporting cross-departmental processes and documentation.
  • Must be able to work the required schedule: 7:00 AM 3:00 PM (Philippine Standard Time).
  • Bachelors degree in Business, Logistics, Operations Management, or a related field, OR equivalent relevant experience (preferred but not mandatory).


Required Skills:

Operations


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