Tele-Collection Specialist

7 days ago

Makati City, National Capital Region, Philippines Sumisho Motor Finance Corporation Full time $104,000 - $130,878 per year

Job scope includes reminding due dates and seeking overdue payments from customers. They make phone calls, establish payment plans and update customer records.

  • Manages assigned active portfolio of accounts to ensure deterioration and overdue levels are met through active call outs of accounts, reconciliation of payments for waivers and adjustments.
  • Coordinates with other team and branches in order address issues preventing collections on delinquent accounts.
  • Tracks own collections performance for quality improvement.
  • May assists on training for boarding Tele Collection specialists through tandem on the job training.
  • May assist Team Lead in other functions relating to the improvement of collections efficiency and quality.
  • Perform other related functions that may be assigned from time to time.

Job Qualifications:

  • Completed at least 2 years of any course in College.
  • Preferably with experience in phone-based collections.
  • Willing to work in Makati.

Job Type: Full-time

Work Location: In person

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