
Tele-Collection Specialist
6 days ago
Job scope includes reminding due dates and seeking overdue payments from customers. They make phone calls, establish payment plans and update customer records.
- Manages assigned active portfolio of accounts to ensure deterioration and overdue levels are met through active call outs of accounts, reconciliation of payments for waivers and adjustments.
- Coordinates with other team and branches in order address issues preventing collections on delinquent accounts.
- Tracks own collections performance for quality improvement.
- May assists on training for boarding Tele Collection specialists through tandem on the job training.
- May assist Team Lead in other functions relating to the improvement of collections efficiency and quality.
- Perform other related functions that may be assigned from time to time.
Job Qualifications:
- Completed at least 2 years of any course in College.
- Preferably with experience in phone-based collections.
- Willing to work in Makati.
Job Type: Full-time
Work Location: In person
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