Customer Service for Logistics Account

1 week ago


Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are seeking a dedicated Customer Support professional to join our dynamic team in Cebu City, Cebu. As a Customer Support for Logistics Account, you will be responsible for providing exceptional customer service and support to our logistics clients, ensuring their needs are met and their queries are resolved efficiently.

What you'll be doing

  • Answering and responding to customer inquiries via phone, email, and other communication channels
  • Troubleshooting and resolving customer issues related to logistics services
  • Providing accurate and timely information to customers
  • Documenting customer interactions and maintaining detailed records
  • Collaborating with internal teams to ensure seamless service delivery
  • Identifying opportunities for process improvements and contributing to the enhancement of customer service

What we're looking for

  • Completed atleast 1 SEM OR 1 TRISEM in College
  • With 6 months work experience but not BPO or 6 months customer service in BPO industry
  • Strong communication and interpersonal skills, with the ability to provide professional and empathetic customer service
  • Excellent problem-solving and critical thinking skills to effectively address customer inquiries and concerns
  • Familiarity with logistics processes and procedures
  • Able to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Fluent in English, both written and verbal

If you are passionate about providing outstanding customer service and are eager to join a growing, dynamic organization, we encourage you to apply for this role. Click the "Apply Now" button to submit your application.



  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱400,000 - ₱600,000 per year

    This is a full-time customer service role for the logistics account at TORCH Solutions' office in Cebu Central Visayas. The role will involve handling inbound calls from customers and providing high-quality support to help resolve their queries. This is a seasonal role with the potential to earn a completion bonus.What you'll be doingAnswering inbound...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱60,000 - ₱120,000 per year

    We are seeking a dedicated and customer-focused Customer Associate Logistics to join our team in Cebu City, Cebu. In this full-time position, you will be responsible for providing exceptional customer service and support to our clients in the manufacturing, transport, and logistics industries.What you'll be doingServing as the primary point of contact for...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱800,000 - ₱1,200,000 per year

    About the role This is an exciting opportunity to join the Talent Outsourcing Channel Solutions' team as a Logistics Customer Service Representative. In this full-time role based in Cebu City, Cebu, you will be responsible for providing exceptional customer service to clients in the logistics industry. As a key member of the customer service team, you will...

  • Accountant

    4 days ago


    Cebu City, Central Visayas, Philippines JORI Logistics Full time ₱104,000 - ₱130,878 per year

    Exciting opportunity alert JORI Logistics PH is hiring an Accountant to work closely with our Canadian client, Optimize CPA — a trusted firm specializing in tax planning and financial consultingOPTIMIZE CPAOptimize CPA is a professional accounting firm based in Okotoks, Alberta, Canada, dedicated to providing personalized and strategic financial services...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱20,000 - ₱24,000 per year

    13th month is defrosting. Apply now para makahabolAccount: LogisticsLocation: Cebu IT ParkSchedule: Shifting ScheduleWhat's in it for you?Basic salary up to ₱20,000Plus ₱2,000 non-taxable allowance20% night differentialHMO coverage starting on Day 1Paid trainingClear opportunities for career growthQualificationsAt least Senior High School graduateWith at...


  • Cebu City, Central Visayas, Philippines Tech Mahindra Full time ₱226,000 - ₱229,000 per year

    Tech Mahindra is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱18,500 - ₱19,500 per monthJob descriptionJoin Tech Mahindra as a Customer Service Representative for our...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

    Urgent hiring for a Customer Support Specialist to join our dynamic team in Cebu, Central Visayas. This full-time position will provide exceptional customer service to our clients in the logistics industry, handling inquiries, resolving issues, and ensuring a positive experience for our customers. If you thrive in a fast-paced, customer-centric environment...


  • Cebu City, Central Visayas, Philippines ECU WORLDWIDE Full time ₱400,000 - ₱800,000 per year

    URGENT HIRING Customer Service & Quotation (Australia Account)Qualifications:Extensive experience in customer service.Strong background in quotation and customer service processes.Holds a bachelor's degree, a Customs graduate is a plus.Job Responsibilities or Functions:Provide quality service in customer interactions and quick solutions to their...


  • Cebu City, Central Visayas, Philippines Trax Technologies Asia, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Trax Inc. provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over one billion...


  • Cebu City, Central Visayas, Philippines Trax Group Full time $70,000 - $120,000 per year

    Logistics Data AnalystTrax Inc. provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on...