Project Manager

Seeking a systems-focused Operations Manager to join our dynamic team and drive data-driven decision making across multiple departments. This mid-level position is centered around working with operational systems to create comprehensive reports and partnering with our resourcing team to optimize capacity and utilization.

The ideal candidate will be a data expert who thrives in agency management systems and business intelligence platforms, transforming raw operational data into actionable insights that support strategic decision-making across creative, strategy, account management, and production teams.

Key Responsibilities :

Systems and Reporting Management

• Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
• Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Create automated reporting dashboards that track key performance indicators across departments
• Ensure data accuracy and integrity across all reporting systems and platforms
• Develop custom reports to support specific departmental and client needs

Resource Planning and Utilization

• Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
• Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
• Create reports that track team availability, project pipeline, and resource forecasting
• Support strategic workforce planning through data-driven insights and recommendations
• Monitor and report on project profitability and resource optimization metrics

Cross-Departmental Systems Support

• Collaborate with department heads to understand reporting needs and system requirements
• Facilitate data flow between creative, strategy, technology, and production teams through integrated systems
• Act as a systems liaison to resolve data discrepancies and ensure consistent reporting across teams

Process Optimization and Analysis

• Analyze operational data to identify trends, bottlenecks, and improvement opportunities
• Monitor and report on process improvements and their measurable impact
• Support the rollout of new systems and reporting tools across departments
• Create and maintain documentation for reporting procedures and system workflows Strategic Business Intelligence
• Prepare executive-level reports and presentations for leadership team
• Support budget planning and forecasting through comprehensive data analysis
• Track and analyze client delivery metrics, profitability, and operational efficiency
• Provide actionable insights that drive strategic decision-making across the organization

Required Qualifications

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
• Strong project management skills with experience using project management tools Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in advertising, marketing, or creative agencies
• Knowledge of creative production processes and workflows
• Experience with business intelligence tools and dashboard creation
• Understanding of budget management and financial reporting
• Experience with agency management software like Adobe Workfront, Macronomy

Job Type: Full-time

Pay: Php100, Php160,000.00 per month

Work Location: In person