Digital Program Officer

2 days ago

Makati City, National Capital Region, Philippines Metrobank Full time ₱900,000 - ₱1,200,000 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title:
Digital Program Officer, Digital and Business Transformation

Job Summary:

The Digital Program Officer is responsible for successfully planning, overseeing, and implementing the digital programs in a timely fashion starting from conceptualization, business casing, UAT requirements and pre-operations preparation in alignment with the team's strategy and roadmap.

Development Role

  • Work with the various business units and cross-functional groups in implementing the group's strategies and initiatives.
  • Manage and monitor deployments of all enhancements, change requests, and new developments
  • Lead business case preparation for each initiative
  • Manage and coordinate with various business units of their requirements, inquiries, issues/concerns and feedback regarding the performance of the digital program
  • Manage Policies and Procedure (P&P), Standard Operating Procedures (SOP) of the program
  • Define the roadmap for change, outlining the methods to achieve it, and establishing criteria for measuring success
  • Develop a comprehensive strategy for implementing technology, accompanied by a robust response and communication system within the company to ensure that all necessary steps are taken to achieve the desired outcomes for the organization.
  • Gather insights and perform competitive scan of relevant solutions/services available in the market.

Compliance and Operations Role

  • Prepare compliance-related items like documentation for BSP, audit, etc.
  • Support in resolving audit related findings by Control units
  • Prepare documentation for maintenance requirements – ex. System parameter changes
  • Serve as support to the Program Lead and work with the team to ensure day-to-day tasks are progressing and accomplished.

Qualifications:

  • At least a Bachelor's degree in Business, Finance, or Information Technology course
  • Understands consumer behavior & experience
  • Preferably with Program / Channel Development background.
  • Familiarity with Banking / Financial related products is a plus
  • Must possess project management skills
  • Team player and must able to multitask to meet deadlines
  • Excellent communication skills
  • Proficient in Microsoft office applications and other relevant tools and software
  • Understands technical languages, program delivery process, and mapping out business requirements
  • Hands-on with a can-do attitude, results driven and problem-solver
  • Self-starter and resilient with ability to work independently with multiple teams
  • Ability to learn fast, self-learn and get in the details of a technical topic
  • Good stakeholders' management at all levels with ability to build consensus

Other Details:

Unit:
Consumer Business Sector/ Digital Channels and Management Department

Work Location: MCC Center Ayala Avenue, Makati City

  • cbs - program officer

    6 days ago

    Makati City, National Capital Region, Philippines Metrobank Full time ₱900,000 - ₱1,200,000 per year

    Program Manager, Credit CardJOB SUMMARY : The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs.  These programs/campaigns/promos are designed to achieve assigned targets related credit card volume/billings based on identified strategies.The jobholder should have adequate adequate customer...

  • Marketing and Program Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines ARQ SME Mezzanine Advisers, Inc. Full time ₱312,000 per year

    The Marketing and Program Officer drives program development for priority capital themes. He/she will maintain consistency of the brand and manages outsourced marketing.Job Description:Manage capital solution programs and thematic initiatives, including internal tracking and calendarization.Produce and manage all communication, monitoring, and reports for...

  • Wellness Program Officer

    9 hours ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱360,000 - ₱480,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

  • Program Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Commodore Jose S. Francisco Foundation, Inc. (AHA Learning Center) Full time $104,000 - $130,878 per year

    AHA Learning Center is a community-based education movement that has grown from a free after-school program into a national partner in learning recovery and family engagement. We serve children, parents, and teachers through programs that combine academics, social emotional learning, and parent empowerment. The Program Officer for Content Development plays a...

  • Digital Marketing Specialist

    4 days ago

    Makati City, National Capital Region, Philippines Kreatex Digital Full time ₱1,200,000 - ₱2,400,000 per year

    Kreatex is a global creative and technology company bringing together elite squads of designers, animators, developers, and AI innovators. We deliver world-class digital products, immersive 3D experiences, and cutting-edge marketing strategies for international clients.We embrace AI-powered workflows to help our team work smarter, move faster, and push...

  • Marketing Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Kreatex Digital Full time ₱600,000 - ₱1,200,000 per year

    Kreatex is a cutting-edge digital powerhouse blending human creativity with AI-powered intelligence to design, build, and scale digital products that move the world forward. We work with global brands to deliver high-impact solutions across design, animation, development, and AI innovation.As we continue to grow, we are looking for a Marketing Officer who...

  • Program Sales Officer

    6 days ago

    Makati City, National Capital Region, Philippines Ateneo de Manila University Full time ₱900,000 - ₱1,200,000 per year

    Main Duties and ResponsibilitiesI. Sales and Lead GenerationEnsures the achievement of assigned sales targets through:Recommending and implementing sales and marketing strategies to generate new accounts/clients and promote both stand-alone courses and multi-course programsSourcing for potential clients through research, networking, social media, and other...

  • Museum Collections Digitization Officer

    4 days ago

    Makati City, National Capital Region, Philippines Asticom Technology Inc. Full time ₱240,000 - ₱360,000 per year

    Project-based: 6 monthsEducation:Art Management, Information Science, Office Administration, or related fieldHas experience/ knowledge in cataloging, database management, and handling administrative tasks such as organizing documents.Fresh graduates are welcome to apply.Proficiency with Microsoft Word and Excel.SKILLSExperience in clerical tasks such as...

  • Customer Program Officer

    1 week ago

    Quezon City, National Capital Region, Philippines Robinsons Retail Holdings, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Overview:Responsible for developing and implementing engagement programs to enhance customer retention, increase participation, and drive brand loyalty. This role ensures the execution of institutionalized programs that create meaningful customer interactions, leveraging data-driven insights and strategic partnerships within the Gokongwei Group (GG)...

  • Digital Sales Head

    2 weeks ago

    Makati City, National Capital Region, Philippines Sun Life Grepa Financial, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Are you an exceptional talent who wants to realize your purpose? Join our team We pride ourselves in having a people-first, highly collaborative and supportive culture Our work is more than just a paycheck we make a difference in the lives of Filipinos by helping them achieve financial security and live healthier lives. This is our PURPOSE. You will have...