Internal Helpdesk Associate

I. POSITION SUMMARYThe IT Helpdesk Specialist serves as the first line of support for all IT-related concerns across Total Philippines Corporation. This role is responsible for troubleshooting hardware, software, and network-related issues, providing technical assistance to users, maintaining IT infrastructure, and escalating complex problems to relevant...

DUTIES AND RESPONSIBILITIES:Single Point of Contact of users both internal and external.Receiving, logging, and managing calls via telephone and email.Provides first-level support to queries and issues using the knowledge base in accordance with incident management and request fulfillment process.Logs all tickets/service requests thru Ticketing System and...

We are seeking a dynamic Community Associate to join our team. This role blends platform response, social media management, and community engagement to foster a positive, inclusive, and active brand presence on TikTok. The ideal candidate is passionate about content-driven strategies and adept at cultivating strong relationships with online communities while...

About the job Helpdesk Support Consultant Our US-based partner company is looking for a Helpdesk Support Consultant to join their growing remote team in the Philippines! If you're a hands-on IT professional with strong troubleshooting skills and a passion for helping people solve technical challenges, this role is an excellent opportunity to grow your career...

Get AI-powered advice on this job and more exclusive features. The L1 Helpdesk Technician serves as the first point of contact for all IT-related support requests, primarily via phone and, as needed, via email and ticketing systems. This role ensures consistent client support by troubleshooting and resolving basic desktop, software, network, and hardware...

Keep global SaaS systems secure with your IT expertise In today's digital landscape, every click counts and every login matters. Imagine building a global career in IT without leaving the Philippines-managing SaaS systems, securing access, and supporting worldwide teams. This role lets you code your future, upgrade your skills, and troubleshoot your way...

Overview We have an exciting night shift opportunity available for a Senior Helpdesk Engineer . Work from home or the office – you choose! About the Client Our US-based client is a Managed Service Provider (MSP) serving small to mid-sized businesses (40–500 users) for over 20 years. They automate, script, and document to keep IT simple and stress-free,...

POSITION DESCRIPTION:The HR Associate – Payroll is responsible for supporting the payroll function by ensuring accurate and timely processing of employee compensation. This role involves maintaining payroll records, resolving payroll discrepancies, and assisting with compliance reporting. The HR Associate will collaborate closely with HR and Finance teams...

Job SummaryWe are looking for a highly motivated, analytical, and professional Associate to support the President of Financial Advisors Incorporated, a boutique corporate finance firm located in BGC Taguig.This role blends corporate finance, risk, internal controls, and implementation. It offers real-world exposure to boardroom-level decision-making in...

MEET COMPASSWe partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you...