IT Service Desk Analyst

Service Desk AnalystOnsite – BGC, TaguigShift: Night ShiftAbout the Role:IT By Design is looking for a detail-oriented and customer-focused Service Desk Analyst to provide technical support to our global clients. You'll be the first point of contact for IT incidents and service requests, ensuring timely and effective resolution.Key Responsibilities:Provide...

Role SummaryWe are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. Successful candidates will be fluent in English plus one of the following languages: French, German, Mandarin (Simplified), or Bahasa Indonesia. This role focuses on incident intake, basic troubleshooting, ticket management,...

Location: Onsite – Bonifacio Global City (BGC), Taguig Schedule: Nightshift (EST) Company: IT By Design PhilippinesAbout IT By DesignIT By Design (ITBD) is a global leader in providing managed IT services, technical talent, and business optimization solutions for Managed Service Providers (MSPs). With over 20 years of experience, ITBD is recognized for...

About the role We are seeking a skilled L2 Service Desk Engineer to join our dynamic IT by Design Philippines Inc. team in Bonifacio Global City, Taguig City, Metro Manila. This full-time position will play a crucial role in providing high-quality technical support and resolving complex IT issues for our clients.What you'll be doingProvide advanced-level...

URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):BGC, TAGUIG CITYANGELES, PAMPANGA CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in...

ITSD_ BGCEssential Responsibilities and Duties•Provides First and second-line investigation and diagnosis•Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines•Escalates unresolved incidents/service requests within agreed timescales•Logs relevant incident/service request details per Service desk...

Urgent HiringBPO CSR / TSR / Service Desk - TEAM LEADER Location: 7th Floor, One World Square, Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary:...

Job Overview Get AI-powered advice on this job and more exclusive features. Referrals increase your chances of interviewing at Espire Infolabs by 2x. Get notified about new Service Desk Analyst jobs in Metro Manila . Qualifications Relevant experience in Service Desk Analyst with a strong customer interaction experience Good troubleshooting skills Exposure...

About the Role:We are looking for a Senior Service Desk Engineer (L2) to join our dynamic IT team. This role is ideal for someone with deep technical expertise in Active Directory (AD), Office 365 (O365), and DNS/DHCP management. You'll be responsible for designing, maintaining, and optimizing the enterprise infrastructure to ensure high availability,...

About The Opportunity This Service Desk Analyst position is a RemotePhilippinesbasedrole. At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...