IT Service Desk Analyst

4 days ago

Bonifacio Global Metro Manila, Philippines Nezda Technologies, Inc. Full time

IT Service Desk (ITSD) Associate

Location: Rizal Drive, BGC Taguig

Hiring Process: One-Day Virtual Hiring Only

Work Setup: 100% Onsite

Employment Type: Full-Time, Direct Hiring

Schedule: Graveyard / Shifting


Qualifications:
  • At least 2-year college completer (no back subjects)
  • Minimum 2 years IT Service Desk / Helpdesk / TSR experience in a BPO environment
  • Must be amenable to start ASAP
  • Strong technical troubleshooting and customer service skills
  • Willing to work onsite in BGC

Offer:
  • Up to 45,000 Salary Package
  • Night Differential
  • HMO Coverage
  • Account Incentives
  • Other benefits to be discussed during the offer discussion

  • IT Service Desk

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Hexaware Technologies Phil. Branch Full time ₱250,000 - ₱500,000 per year

    Role SummaryWe are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. Successful candidates will be fluent in English plus one of the following languages: French, German, Mandarin (Simplified), or Bahasa Indonesia. This role focuses on incident intake, basic troubleshooting, ticket management,...

  • Service Desk Analyst

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Eastvantage Business Solutions Full time ₱360,000 - ₱720,000 per year

    We're Hiring: Service Desk AnalystWe are seeking a dedicated and detail-oriented Service Desk Analyst to provide exceptional technical support and ensure seamless IT operations. The ideal candidate will possess strong problem-solving skills and have a passion for delivering outstanding customer service.Location: Taguig, PhilippinesWork Mode: Hybrid (3x a...

  • IT Service Desk

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱30,000 - ₱45,000 per year

    URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):BGC, TAGUIG CITYANGELES, PAMPANGA CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in...

  • Service Desk Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines POWER IT SERVICES Full time ₱25,000 - ₱500,000 per year

    Act as the first point of contact for enterprise users of a Tele performance global client. Log, classify, and resolve IT incidents within SLA.Responsibilities:• Provide L1 support for applications, accounts, email, and hardware• Log incidents using ITSM tools (Service Now, Remedy, Jira)• Reset credentials, unlock accounts, assist with access...

  • IT Service Desk

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱800,000 - ₱1,200,000 per year

    Urgent HiringBPO TSR / Service Desk - TEAM LEADER Location: Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary: ₱39,100Monthly Allowance: ₱5,80015%...

  • ITSD / Service Desk Analyst - START ASAP - up to 45k salary package

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱30,000 - ₱45,000 per year

    About the role Nezda Technologies, Inc. is seeking an experienced ITSD / Service Desk Analyst to join our growing team in Bonifacio Global City, Taguig City. In this full-time role, you will be responsible for providing first-line technical support and problem-solving assistance to our internal and external customers. The successful candidate will have a...

  • Service Desk Engineer

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Satellite Office Full time $200,000 - $400,000 per year

    SERVICE DESK ENGINEERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN SERVICE DESK ENGINEER?At Virtuelle Group, we pride ourselves on being your...

  • Service Desk Analyst| Hybrid

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full time ₱550,000 - ₱1,080,000 per year

    About the role:Roles and Responsibilities1. Incident Resolution:Analyzing and resolving escalated technical issues that cannot be resolved at the L1 level.Investigating and diagnosing problems and implementing effective solutions.2. Customer Support:Providing high-quality customer service and support to end-users.Communicating technical information in a...

  • Service Desk Analyst

    8 hours ago

    Manila, National Capital Region, Philippines Espire Infolabs Full time

    Relevant experience in Service Desk Analyst with a strong customer interaction experienceGood troubleshooting skillsExposure to Active Directory, DNS, DHCP, and VPNWilling to work in a 24x7 environment and provide weekend coverage, if needed.Ability to multitask in a fast-paced environment.Excellent ability to learn and articulate technical concepts.Strong...

  • Service Desk Analyst

    1 week ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱300,000 - ₱450,000 per year

    Role Qualifications1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.1 - 2 years' work experience in customer services support or having equivalent kind of skills experience, soft skills a must.1 - 2 years' experience supporting the following hardware and software: PC, Macintosh,...