Customer Solutions Officer
4 days ago
- Deliver world-class service to clients
- Handle inquiries related to service deliverables, billing, disputes, credit, collections, fraud, rewards, and more
- Ensure compliance with internal policies and regulatory standards
- Support internal teams by implementing service improvements and reporting issues
- Ensure timely resolution of all customer complaints
Qualifications
- Bachelor's degree or equivalent experience
- Strong communication and problem-solving skills
- Background in Customer Management
Key Attributes
- Excellent telephone etiquette and interpersonal skills
- Ability to multitask and stay organized
- Positive attitude and a customer-first mindset
This role is ideal for someone who thrives in a fast-paced, service-oriented environment and enjoys helping people solve problems.
Job Types: Full-time, Permanent
Pay: Php25, Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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