Customer Solutions Officer

We are seeking a dynamic and customer-focused Solutions Specialist to join our team. This role bridges the gap between technology and business needs, supporting both pre-sales and post-sales activities for our software solutions. You will play a key role in demonstrating product value, ensuring successful implementation, and driving customer satisfaction.Key...

We seek for a dedicated Customer Care Officer to join our team. As the first point of contact for our valued clients, you will play a crucial role in ensuring a positive and efficient customer experience. Also, you will be responsible for both day-to-day operations and strategic improvements to our customer care processes.What You'll Do:Handle escalated...

We seek for a dedicated Customer Relations Officer to join our team. As the first point of contact for our valued clients, you will play a crucial role in ensuring a positive and efficient customer experience. Also, you will be responsible for both day-to-day operations and strategic improvements to our customer care processes.What You'll Do:Handle escalated...

Job Responsibilities:Serves customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Opens customer accounts by recording account information.Maintains and updates customer records as...

QualificationsOpen for Undergraduates/ Senior High/Fresh graduatesWith experience in handling inbound and outbound calls.Computer literateProven experience in sales and relationship management.Excellent communication and interpersonal skills.Job DescriptionRespond promptly to customer inquiries and provide appropriate solutions or recommendations.Answers...

Assists customers by providing solutions to inquiries and delivers technical support to clients.Oversees feedback management and monitors key performance indicators, including response rates and customer satisfaction scores.JOB QUALIFICATIONGraduate of any related courseAverage to strong oral and written communication skillsWell-organized with sound...

Job Summary:The Training Officer is responsible for planning, developing, and conducting training programs to enhance the skills and performance of employees, particularly sales associates and head office staff. This role ensures that all employees are knowledgeable about company products, policies, and service standards to achieve business goals and...

The Safety Officer is responsible for safety audits and/or inspections, safety/emergency equipment maintenance and the provisions of safety measures and/or procedures designed to reduce the probability of on-site accidents/incidents/hazards that are described under potential sources of major accident/incidents/hazards.Moreover, they are leading the...

Take on a dynamic role where you'll be at the heart of delivering exceptional customer service and building meaningful client relationships. As an Associate L1, you will be responsible for managing inbound customer calls, ensuring timely and effective resolution of concerns—all while maintaining professionalism, empathy, and a customer-first...

The Customer Care Specialist (CCS) plays a vital role in supporting revenue growth and enhancing customer experience at Fast Logistics. The CCS is responsible for booking management, handling customer inquiries and complaints, lead generation, and supporting commercial coordination. This role requires constant collaboration with the Sales and Operations...