IT Support

Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

Serving as the first point of contact for customers seeking assistance through every channel available (phone, email, chat, etc).Knowledgeable and able to communicate effectively to understand the problem and explain its solution.He/she must be customer-oriented and patient to deal with difficult customers.Qualifications:Must be a graduate of 4 years IT...

Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...

Job Title:System EngineerJob Description:We are seeking a skilled System Engineer to manage, support, and enhance our IT infrastructure. The role involves designing, implementing, and maintaining systems to ensure optimal performance, security, and reliability.Responsibilities:Install, configure, and maintain servers, networks, and IT systems.Monitor system...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

Minimum of 7 years' progressive experience in systems support, IT operations, or banking/financial services, with exposure to retail credit systemsProven track record in leading system support teams and managing end-to-end system operations (preferably ProcessMaker or Loan Origination Systems)Strong knowledge of SQL, ETL tools, and programming/scripting...

Job Qualifications:Candidate must possess at least a Bachelor's/College Degree, Human Resource Management, Mass Communications, Marketing, or equivalent.Applicants must be amenable to work in Mandaluyong City.Candidates with previous work experience in Marketing/HR/Recruitment work are highly preferred but not requiredFresh graduates are welcome to apply.Job...

Infrastructure Specialist - Cloud Application OperationsCommon Title (job posting purposes): Site Reliability EngineerWork Arrangement: OnsiteWork Schedule: Monday to Friday; 8pm to 5:30am; 9pm to 6:30am; 11pm to 8:30amSalary: Band 7A (80,000 to 95,000)Contract: 2 years3-5 yrs of Technical / Application Support experience on multi technology...

YOUR ROLEOperating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to assigned business functions. Assist in maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first-class IT...

FUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB The Presales Consultant is responsible for helping both the Sales and Marketing team, drive them to find, win, and renew customers. They will work closely with the sales team and the potential customers to understand their needs, pain points, and goals. They then design and present tailored solutions...