Clinic Management Support Officer
3 hours ago
This position is responsible for the supervision and monitoring of retainer clinic management account, from personnel deployment, clinic management and compliance of medical related programs and activities, attendance monitoring and that contract agreed schedules are followed. The function includes supervision of retainer and reliever nurses and doctors performance and ensures all sites have relievers in the absence of retainer personnel.
DUTIES AND RESPONSIBILITIES
- Acts as primary contact person and responsible for monitoring clinic personnel attendance and tardiness issues
- Validates the DTR submitted by the nurses and physicians every payroll cut-off
- Ensures that payment of retainers and relievers are met within the agreed TAT by communicating with payroll personnel and retainers and relievers
- Responsible for tracking and monitoring medical personnel infractions and providing recommendations or appropriate actions if necessary.
- Responsible for manpower care
- Monitor and ensure compliance with the clinic requirements and regulations set by DOLE, other government agency, and HR Team for clinic governance and audit
- Provide information, updates, and recommendation to Clinic Management Manager of any clinic operational concerns
- Conduct orientation, meeting SLA expectations and ensure compliance and completion requirements for on-board process of new accounts.
- Responsible for regular clinic visit and quarterly meeting with the account regarding clinic management status and recommendation
- Responsible for Nurses and Doctors periodic performance appraisal and monthly monitoring of KPI
- Performs other tasks regarding clinic management that may be assigned from time to time
Minimum education: Bachelor of Science in Nursing (BOSH)
Experience Required: At least one year supervisory experience in clinic operations, preferably from an HMO setting with knowledge in Occupational Safety and Health
Working Environment: Office-based with field work
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Life insurance
- Pay raise
Application Question(s):
- What is your expected salary?
Work Location: In person
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