Customer Support

3 hours ago


Makati City, National Capital Region, Philippines MTG Medical Clinic Inc. Full time ₱216,000 - ₱324,000 per year

MTG Medical Clinic Inc. is hiring a dynamic Customer Support Specialist to be the face of our clinic. You will ensure a positive patient experience by managing all front desk operations, cashiering, and administrative support.

Key Responsibilities:

  • Front Desk: Warmly greet patients, manage check-in/check-out, and schedule appointments.
  • Cashiering: Accurately process patient payments (cash, credit, insurance co-pays) and handle daily financial reconciliation.
  • Customer Service: Address patient inquiries professionally (in-person and phone) and ensure smooth patient flow.
  • Documentation: Maintain accurate, confidential patient records and assist with administrative tasks.

Qualifications:

  • Experience in customer service, front desk, or cashiering, ideally in a medical/clinic setting.
  • Strong customer focus, excellent communication skills, and high proficiency in cash handling.
  • Proficiency in clinic/office software is a plus.

Job Types: Full-time, Permanent

Pay: Php17, Php18,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you aware of Data Privacy Act of 2012?

Education:

  • Bachelor's (Preferred)

Experience:

  • Cash management: 1 year (Required)

Location:

  • Makati (Preferred)

Work Location: In person



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