IT Technical Support

7 days ago

Mandaluyong City, National Capital Region, Philippines Automation Specialists and Power Exponents, Inc. Full time
  • Attend in-house service call (Incident and Work Order) such as but not limited to
  • Installing and configuring hardware and software components to ensure usability
  • Diagnose and troubleshooting hardware and software issues
  • Repairing or replacing damaged hardware.
  • Installing and upgrading operating system, software and standard applications based on work order.
  • Conduct semi-annual Preventive Maintenance and Inventory in accordance to established standard procedure and guidelines of the company.
  • Install Manage Engine
  • Maintain Internal Network Structure of a data center by managing routers and keeping all users are running.
  • Conduct Daily Inspection of all Routers, Switches and Access Point to ensure they are operating and efficient
  • Resolve operational, infrastructure or hardware incidents
  • Responsible for making proposals, recommendations for the sake of Desktop, Printer and Network Equipment upgrade / migration.
  • Responsible for Network Equipment Configuration and set up.
  • All movement of desktop and network equipment must be coordinated to IT In-House Head
  • Perform other duties to be assigned from time to time

Job Qualification:

  • Bachelor's Degree in BS Electronics or Electrical Engineering / Information Technology or equivalent
  • With relevant experience in technical support or as a Field Engineer
  • With sense of urgency and result-oriented
  • Strong problem-solving skills
  • Excellent client interaction skills
  • Willing to do fieldwork
  • Highly preferred with Driver's License
  • Willing to work under Project Based employment

Job Type: Full-time

Pay: From Php19,000.00 per month

Benefits:

  • Life insurance
  • Paid training

Work Location: In person

  • Technical Support Tier I

    7 days ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per year

    As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

  • Network Support Engineer

    7 days ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱30,000 - ₱60,000 per year

    Functional Overview:A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.Duties and Responsibilities:Monitor service performance: Use monitoring tools to track...

  • L2 Technical Support Engineer

    7 days ago

    Makati City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per year

    Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

  • Technical Support Professional-AMS

    7 days ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per year

    Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

  • Technical Support

    2 days ago

    Mandaluyong City, National Capital Region, Philippines American Technologies, Inc. Full time ₱40,000 - ₱60,000 per year

    Job DescriptionResponsible for ensuring a high level of customer satisfaction.Provides pre-sales technical support.Assists clients with product selection and configuration.Conducts product presentations and demonstrations to clients.Performs fieldwork and handles in-house repairs for walk-in clients.Capable of following various procedures as per client...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱250,000 - ₱500,000 per year

    Company DescriptionSutherland specializes in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, which are crucial for enterprise success. Working with globally recognized brands, Sutherland offers market-leading technologies and business process excellence. Their Digital Engineering services provide the foundation for rapid...

  • Technical Support Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Integrated Computer Systems, Inc. Full time ₱250,000 - ₱600,000 per year

    Office Support PositionsSales and Marketing PositionsTechnical Support PositionsTechnical Support Engineer (Cebu)Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:Being the resource person on entry-level IT-based products and solutions.Doing evaluation and testing on entry-level IT...

  • Helpdesk Technical Support

    5 days ago

    Mandaluyong City, National Capital Region, Philippines One Commerce (Int'l.) Corporation Full time ₱400,000 - ₱600,000 per year

    Join our After Sales Delivery (ASD) Team as a Helpdesk Technical SupportMinimum RequirementBachelor's degree in ECE, Electrical, IT, or any related field.Fresh grads are also welcome to applyBackground in telecom systems and technical troubleshooting.Experience in remote alarm monitoring, backend configuration, and system diagnostics.Proficient in using...

  • Technical Support Specialist

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱40,000 - ₱60,000 per year

    Position SummaryDelivers end customer support in compliance with internal procedures and with the objective to enhance remote resolution and satisfy customers. Actively maintains technical and procedure knowledge. Delivers end customers and employees training as required. Understands and complies with all current cGMP and QSR requirements as defined by...

  • Technical Support ASAP JOINER

    7 days ago

    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱450,000 - ₱600,000 per year

    Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...