Technical Support

7 hours ago


Novaliches Metro Manila, Philippines Unison Solutions Delivery, Inc. Full time ₱250,000 - ₱350,000 per year

JOB HIGHLIGHTS

  • Life Insurance Coverage upon hiring.
  • Career advancement based on performance.

KEY RESPONSIBILITIES

  • Unpacking, installation, testing, and commissioning of IT equipment such as but not limited to Desktop/Laptop, IP Phones, Printers, Switches/AP's and based on company's standard.
  • Provide broadcasting-related technical assistance i.e., ORAD, AVID, OTT support, broadcast briefing/training will be provided in-house.
  • Provide on-site support such as diagnosis, troubleshooting, and repairs of IT equipment.
  • Provide support in the installation and configuration of Hardware/Software Application for Office automation services such as E-mail, MS Lync, etc.
  • Provides support and assistance in cabling/wiring and other network related connectivity issues and requests.
  • Perform other enabling tasks related to technical support services as defined and agreed by both parties.
  • Maintain records of daily activities, service reports, and work orders.
  • Conduct preventive maintenance services.
  • Will work with other 3rd party vendors as necessary.
  • May be assigned to other Media Quest Offices in Porac, Davao, Cebu, East Ave., Novaliches, etc. to render technical support.

JOB REQUIREMENTS AND QUALIFICATIONS

  • Graduate of Associate or Bachelor's degree in technical courses.
  • Minimum of 1yr experience as a Technical Support is required.
  • Knows around I.T stuff (Software and Hardware).
  • Must be familiar with Microsoft Technology, software and applications.
  • Good communication skills in oral and written.
  • Hardworking, with good moral character, and with initiative.
  • Can work under pressure and urgent request.
  • Proactive and diligent.
  • Willing to render overtime.
  • Willing to be assigned to a shifting schedule.
  • Must be willing to be assigned in Pioneer, Mandaluyong City and Novaliches, Quezon City.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • On-site parking


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