Global Key User

7 hours ago

San Juan, National Capital Region, Philippines The businesses of Merck KGaA, Darmstadt, Germany Full time $55,000 - $110,000 per year

Work Your Magic with us  

Ready to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Your Role:

The Global Key User will play a critical role in providing specialized knowledge and expertise in the area of accounts payable processes, systems, and best practices in terms of process knowledge, system expertise in ERPs and troubleshooting, issue resolution assistance, training and support resource for questions and guidance, process improvement in identifying opportunities for efficiency, and close collaboration with cross-functional teams such as procurement, Finance, and IT to ensure seamless integration and alignment of accounts payable processes with overall business objectives.

Provide comprehensive explanations of system functionalities from end to end, including Ariba and OpenText features and specialized capabilities.First Level Ariba and ERPs Support through Procure4You: Answer how-to questions related to specific ERPs; Maintain release strategies; Explain system functionalities in depth.Incident Management: Start and follow up incident management process.Training: Train new purchasing agents and onboard new Key Users; Perform regular end user trainings via Teams in English; Maintain and update Training Material, act as the content owner for Procure4You articlesConsultancy: Assess need for and request Change Requests, Create and update user stories in local URSTesting: Perform test cases for major release updates, test solutions for incidents plus Change Requests for Process improvement/ change projectsProcess improvement and system enhancements: seeking for efficiency potential in system usage and functionalities.Process standardization: you will support the standardization of the P2P processes across systems and propose streamlining solutions.Fostering knowledge management in virtual Key User meetings. Furthermore, you will bring benefit to the organization by providing insights of performance and efficiency measurements as well as deep dive reports.Who you are:
  • University degree (business related); master's degree strongly preferred
  • 5+ years of complex/ international purchasing or accounts payable experience
  • Strong Purchase – to - Pay process knowledge or willingness to obtain it in case of different functional background.
  • Strong determination, self-motivation and goal setting to pro-actively drive Catalog implementations.
  • Advanced knowledge of ERP systems such as SAP, VIM Opentext, Oracle, etc.
  • Knowledge in Data Management, Data Mining and Data Migration techniques and practices
  • Excellent critical and problem-solving skills
  • Strong communication and interpersonal skills
  • High attention to detail and a commitment to accuracy
  • Experience with process improvement methodologies such as Lean or Six Sigma is advantageous for identifying opportunities to enhance efficiency.
  • Ability to work under pressure and meet tight deadlines.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity

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