Key Account Manager
6 days ago
We are seeking a dynamic and results-driven Key Account Manager to join our team. As the Key Account Manager, you will be responsible for expanding our international freight forwarding business by identifying new opportunities, nurturing client relationships, and driving revenue growth.
The ideal candidate has a strong background in freight forwarding, excellent communication skills, and a proven track record of successfully developing and implementing business strategies.
Responsibilities:
- Develop and implement strategic business development plans to expand our international freight forwarding business.
- Identify new market opportunities and potential clients through market research, networking, and lead generation activities.
- Build and maintain strong relationships with existing clients, freight forwarders, carriers, and other key stakeholders.
- Conduct client meetings, presentations, and negotiations to secure new business and retain existing clients.
- Collaborate with the operations team to ensure efficient and timely execution of freight forwarding services.
- Prepare and present proposals, quotations, and contracts to prospective clients, ensuring alignment with company objectives and profitability targets.
- Analyze market trends, competitor activities, and customer feedback to identify areas for improvement and develop strategic initiatives.
- Attend industry events, trade shows, and conferences to represent the company and network with potential clients and partners.
- Provide regular updates, reports, and forecasts on business development activities, pipeline, and revenue projections.
- Work closely with cross-functional teams, including sales, operations, customer service, and finance, to drive business growth and customer satisfaction.
Requirements:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. Master's degree is a plus.
- Has 5-10 years experience in trucking and transportation and international freight forwarding
- Proven experience in business development, sales, or account management within the international freight forwarding industry.
- In-depth knowledge of international trade, customs regulations, transportation modes, and logistics operations.
- Strong network of contacts within the freight forwarding industry, including clients, carriers, and industry associations.
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