
Team Lead
1 day ago
Job Summary:
We are seeking a highly motivated and results-driven Sales Team Lead to oversee and guide a team of sales representatives in achieving performance targets. The ideal candidate will have strong leadership skills, proven sales experience, and the ability to coach, motivate, and develop a team toward achieving both individual and organizational goals.
Key Responsibilities:
- Lead, manage, and motivate a team of sales representatives to meet or exceed sales targets and performance metrics.
- Monitor daily team activities, track sales performance, and ensure adherence to company policies and procedures.
- Conduct regular coaching, feedback, and performance reviews to improve productivity and quality of work.
- Develop and implement sales strategies to drive revenue growth and improve conversion rates.
- Analyze sales data and trends to identify opportunities, areas for improvement, and training needs.
- Collaborate with other departments such as Marketing, Operations, and Training to ensure alignment on goals and initiatives.
- Handle escalations and support team members in resolving complex customer issues or objections.
- Prepare and present regular sales reports and performance updates to management.
- Foster a positive and competitive team culture that promotes engagement, accountability, and continuous improvement.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
- At least 2–3 years of sales experience, with 1 year in a leadership or supervisory role (preferably in a BPO or call center setup).
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, coaching, and motivational skills.
- Strong analytical and problem-solving abilities.
- Proficient in using CRM systems, MS Office tools, and sales tracking platforms.
- Willing to work on shifting schedules, weekends, or holidays as needed.
What We Offer:
- Competitive salary with performance-based incentives.
- Career advancement and leadership development opportunities.
- Health insurance and other company benefits.
- A dynamic and collaborative work environment that recognizes high performance.
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