Collection Agent

3 days ago

Pasig, National Capital Region, Philippines Green Mango Technology Corp. Full time $104,000 - $130,878 per year

About the role

Join the dynamic team at Green Mango Technology Corp. as a full-time Collection Agent based in Ortigas, Pasig City. In this customer-focused role, you will be responsible for providing exceptional service and effectively managing overdue accounts to support the company's financial health and growth.

What you'll be doing

  • Proactively contacting customers with overdue accounts to understand their situations and negotiate payment arrangements
  • Maintaining accurate records of all customer interactions and account updates in the company's database
  • Identifying and escalating complex or unresolvable cases to senior management for further action
  • Achieving individual and team-based collection targets through effective communication and negotiation skills
  • Adhering to all company policies, procedures and regulatory requirements related to collections
  • Contributing to the continuous improvement of collection processes and strategies

What we're looking for

  • 0-1 years of experience in a collections or customer service role, or financial services industry
  • Excellent communication and negotiation skills, with the ability to influence and persuade customers
  • Strong problem-solving and decision-making abilities to handle a variety of customer situations
  • Proficient in using customer relationship management (CRM) and collections software
  • Ability to work in a fast-paced, target-driven environment and meet deadlines
  • Commitment to providing exceptional customer service and maintaining a positive, professional demeanour

Apply now to become our next Collection Agent and join our growing team

  • Collection Agent

    17 hours ago

    Pasig, National Capital Region, Philippines NV GROUP HOLDINGS PTY LIMITED Full time ₱104,000 - ₱130,878 per year

    NV Group is looking for a goal driven individual to fill in the role of a Collection Agent.Job Role:The Collection Agent will be responsible for recovering outstanding debts by contacting customers thru Outbound, Inbound and Dialler calls, negotiating payments and plans and ensuring timely payments while adhering to company policies and legal regulations.Job...

  • Collection Agent

    17 hours ago

    Pasig, National Capital Region, Philippines NV Group Holdings Pty Ltd. Full time ₱250,000 - ₱300,000 per year

    NV Group is looking for a goal driven individual to fill in the role of a Collection Agent.Job Role:The Collection Agent will be responsible for recovering outstanding debts by contacting customers thru Outbound, Inbound and Dialer calls, negotiating payments and plans and ensuring timely payments while adhering to company policies and legal regulations.Job...

  • Collection Agent(For Visayas)

    3 days ago

    Pasig, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per year

    At least College levelWith experience as collection agentBasic computer knowledge is an advantage

  • Collections Agent

    3 days ago

    Pasig, National Capital Region, Philippines Private Advertiser Full time ₱300,000 - ₱450,000 per year

    A Collections Operator will be responsible for engaging with borrowers to encourage timely repayment, resolving disputes, and ensuring accurate customer records while upholding compliance and professionalism. The role requires strong communication skills, tact, and resilience in handling challenging conversations while supporting the company's recovery...

  • Voice Agent

    3 days ago

    Pasig, National Capital Region, Philippines NV Group Holdings Pty Ltd. Full time ₱25,000 - ₱300,000 per year

    NV Group is looking for goal driven individuals to fill in the role of Voice Agent.Company Details:NV Group is a Financial & Legal Services Group with offices in Pasig, Manila, Sydney & Melbourne, Australia and Auckland, New Zealand. NV Group offers credit management, debt collection and legal services to Australian companies.NV Group promotes a family...

  • Collections Manager

    3 days ago

    Pasig, National Capital Region, Philippines Filglobal Call Center Inc. Full time $80,000 - $120,000 per year

    A highly organized and detail-oriented Collections Manager to oversee our collections department. This role involves developing and implementing effective strategies to manage and collect outstanding debts. The ideal candidate will possess a strong background in collections, exceptional communication skills, and the ability to lead a team in achieving...

  • Collections Manager

    4 weeks ago

    Pasig, National Capital Region, Philippines Filglobal Call Center Inc. Full time

    A highly organized and detail-oriented Collections Manager to oversee our collections department. This role involves developing and implementing effective strategies to manage and collect outstanding debts. The ideal candidate will possess a strong background in collections, exceptional communication skills, and the ability to lead a team in achieving...

  • Digital Agent

    3 days ago

    Pasig, National Capital Region, Philippines NV Group Holdings Pty Ltd. Full time ₱25,000 - ₱300,000 per year

    NV Group is searching for fresh talents to join our Amazing Team for the Digital Agent (Non-Voice) role.Company Details:NV Group is a Financial & Legal Services Group with offices in Pasig, Manila, Sydney & Melbourne, Australia and Auckland, New Zealand. NV Group offers credit management, debt collection and legal services to Australian companies.NV Group...

  • Head, Credit Risk and Collections

    3 days ago

    Pasig, National Capital Region, Philippines Grab Full time ₱500,000 - ₱1,000,000 per year

    Get to Know the Team Grab's lending business (GFSA – Grab Financial Services Asia) refers to Grab's array of product and service offerings focused on extension of micro credit to drivers, agents and merchants in Grab's ecosystem. The GFSA team is composed of regional experts and deep local market operators across Southeast Asia. We are looking to put...

  • Relations Officer

    2 minutes ago

    Pasig, National Capital Region, Philippines JK Capital Finance Full time ₱70,000 - ₱120,000 per year

    Position Summary:JK Capital Finance, Inc. is seeking highly motivated and results-driven individuals to join our team. The ideal candidate must be willing to conduct fieldwork and have prior experience in the banking or financing industry.Key Responsibilities:Revive inactive agents (Loan Consultants)Keep consistent communication via (cell phone, email,...