Billing Manager

1 week ago

Manila, National Capital Region, Philippines Doulas By The Bay Full time ₱180,000 - ₱240,000 per year

Location: Remote (California-based team preferred)

Reports to: Operations Director / CEO

Department: Finance & Operations


About Us

Doulas by the Bay (DBB) is California's most trusted doula collective, employing over 60 doulas to provide compassionate birth and postpartum support to families across the state. We also partner with insurance providers, HSA/FSA, and fertility benefit companies (e.g., Carrot, Maven, Cleo) to make doula care more accessible.

As we grow, we're seeking a Billing Manager to lead our billing and collections operations, ensuring smooth financial workflows that support our mission.


Role Overview

The Billing Manager oversees DBB's billing cycle, insurance reimbursements, payment processing, and collections, while managing a small billing team. This role ensures accurate, timely, and compliant invoicing for clients and partners, including complex third-party payers.

You will build scalable billing systems, partner with customer care and HR teams, and provide financial insights to leadership.


Key Responsibilities
  • Lead the end-to-end billing cycle: client invoicing, payment posting, payment plans, refunds, and collections.
  • Manage insurance and fertility benefit billing (Carrot, Maven, Cleo, HSA/FSA reimbursements).
  • Oversee workers' compensation, payroll deductions, and doula pay reconciliations in partnership with HR.
  • Supervise and train billing specialists/admins; assign daily tasks and review performance.
  • Monitor aging reports, outstanding balances, and revenue flow, escalating issues as needed.
  • Implement and optimize billing processes in Stripe, QuickBooks, PEO payroll systems, and
  • Ensure compliance with state/federal laws and insurance requirements.
  • Collaborate with Customer Care to resolve client billing inquiries with warmth and professionalism.
  • Generate monthly financial and billing performance reports for leadership.

Qualifications
  • Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience).
  • 3–5 years of billing/AR experience, preferably in healthcare, wellness, or service-based industries.
  • Knowledge of insurance and healthcare billing strongly preferred.
  • Familiarity with Stripe, QuickBooks, Gusto/PEO platforms, and CRM tools a plus).
  • Strong leadership skills with experience managing a small team.
  • Excellent organizational, analytical, and communication skills.
  • Empathy and professionalism when working with families on sensitive billing matters.

What We Offer
  • Competitive salary + benefits (health insurance, paid vacation, sick leave).
  • Flexible, remote-first environment with occasional in-person team meetings.
  • Opportunity to shape a billing department from the ground up.
  • A mission-driven culture supporting families through life's most important transitions.

  • Medical Billing Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Preparation One Sourcing Hub Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    Qualifications:Bachelor's degree in Business Administration, Healthcare Administration, or a related field.At least 7 years of experience in medical billing, with 3–5 years in a supervisory or managerial capacity.In-depth knowledge of the Revenue Cycle Management (RCM) process, including charge entry, payment posting, AR follow-up, and denial...

  • Billing Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Rockwell Land Corporation Full time ₱250,000 - ₱350,000 per year

    We are looking for a proactive and detail-oriented Billing Assistant to join our Property Management Team. The role will focus on supporting billing operations, tracking payments, and assisting with account management. The ideal candidate is organized, communicative, and able to handle billing-related tasks in a dynamic work environment.Key...

  • Billing Staff

    2 weeks ago

    Manila, National Capital Region, Philippines KargaX Full time ₱104,000 - ₱130,878 per year

    Key Responsibilities:Encode and update billing information, invoices, and payment records into the system.Verify accuracy of billing details against supporting documents before encoding.Generate and print official receipts, statements of accounts, or billing reports as required.Ensure proper filing and safekeeping of billing-related documents (digital and...

  • Billing Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Cosmetique Asia Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job Description:The Billing Assistant is responsible for supporting the billing and finance team in preparing, processing, and maintaining accurate invoices and billing records. The role ensures that all billing transactions are handled in a timely, accurate, and efficient manner while providing support for customer inquiries and internal reporting.Key...

  • Billing Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Steelhawk Security Agency Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionSteelhawk Security Agency is committed to providing top-tier security services with a team of rigorously screened and well-qualified licensed guards. Our security personnel undergo thorough refresher training to ensure they uphold discipline, courtesy, and high standards of personal hygiene. The agency is led by highly experienced security...

  • Billing Assistant

    1 day ago

    Manila, National Capital Region, Philippines MAXIMUM SOLUTIONS CORPORATION Full time ₱150,000 - ₱300,000 per year

    Assist in the preparation of invoices and bills for clientsReview and verify the accuracy of billing data and invoices before sending to clientsRespond to client billing inquiries and resolve any discrepancies or issuesUpdate and maintain billing records and customer accountsProcess payments and refunds for clientsPrepare monthly billing reports for...

  • Billing Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Primelectric Holdings Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title: Billing AssociateFulltime on-siteLocation: Excuadra tower, 1 Jade Drive, Ortigas Center, Brgy. San Antonio, Pasig cityJob Summary:The Billing Associate is responsible for supporting the Finance and Accounting Department through the accurate and timely processing of billing-related transactions. This role focuses primarily on administrative tasks...

  • Client Billing Operations Manager

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionClient Billing Operationssupports the end to end Billing process for the Global business units within Banking, Markets and Investor Services. Support clients, globally, who use the Treasury Services, Custody, Accounting, Fund Administration, Investment Analytics, Trust & Fiduciary, Transfer Agency, Prime Brokerage, and OTC suite of products....

  • Billing Clerk

    2 weeks ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱300,000 - ₱450,000 per year

    Summary:We are seeking a detail-oriented and experienced Billing Clerk to join our team. This role is essential in ensuring accurate billing processes and maintaining a smooth workflow within our accounting operations. The ideal candidate will have a strong background in billing and administrative support, excellent communication skills, and the ability to...

  • Billing Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Hammerjack Full time ₱1,200,000 - ₱2,400,000 per year

    Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses WorldwideAre you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further...