Change Management Partner

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description
A Change Management Partner will play a key role in ensuring that the project or rollout meets its objectives by increasing employee adoption. This person will focus on the people side of change brought about by changes in business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage, and minimize resistance typically across projects with higher change complexities.

Internal Role Title: Business Operations Readiness
Project Planning Support:
Develop and integrate change management plans into the overall project plan. Identify and manage potential risks related to change adoption.

Task Coordination:
Provides support to the project teams related to change management.

Stakeholder Communication:
Analyze stakeholders, develop communication plans, and address their concerns.

Risk Identification:
Identify and assess change-related risks, and develop mitigation strategies.

Documentation Management:
Create, maintain, and ensure accessibility of change management documentation.

Status Reporting:
Track and report on change management progress and analyze project data.

Change Request Handling:
Evaluate the impact of change requests and update the change management plan accordingly.

Training and Documentation:
Design, develop, and deliver training materials and sessions.

Client Interaction:
Address stakeholder concerns, provide support, and gather feedback.

Quality Assurance:
Monitor change management effectiveness, identify gaps, and implement corrective actions.

Project Evaluation:
Conduct post-implementation evaluations and identify lessons learned.

Deliverables

• Change Management Strategy
• Stakeholder Analysis
• Communication Plan
• Training Plan
• Change Management Status Reports

Competencies

• Complex or Transformational CM & Functional
• Business & Domain Mastery
• Agile Thinking with Leading Change
• Communication
• Interpersonal
• High emotional intelligence including good organizational awareness
• Analytical and Strategic Thinking

Skills
Soft:

Change Management Expertise,Risk and Resistance Management, Data Analysis, Strategic Thinking, Business Acumen, Results Orientation, Agile Thinking, Communication, Interpersonal Skills, High emotional intelligence and organizational awareness.

Hard
Proficiency in change management tools and software.

Knowledge of data analysis tools for CM KPI analysis.

Familiarity with project management tools and methodologies.

Understanding of Agile frameworks and their application to change management.

Hiring Requirements
Work Experience:

• At least 5 years of working experience in organizational change management
• Change management certification is an advantage
• Proficient in MS Office

Education

• Bachelor's degree from a four-year college or university
• IT knowledge is an advantage
• Nice to have: Certification/License (Optional): CCMP, Prosci CMP, PMP

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.