Account Coordinator – TAC

5 days ago

Manila, National Capital Region, Philippines Corpay Full time ₱250,000 - ₱500,000 per year

Job Title:
Account Coordinator – TAC / Wizz Air

Department:
Account Management / Client Services

Reports To:
Senior Account Manager

Location:
Remote

Position Summary
The
Account Coordinator
plays a key role in supporting the Account Management team in delivering high-quality crew accommodation and transportation services for our client,
Wizz Air
. This position is responsible for coordinating daily operations, maintaining effective communication between internal teams and external vendors, and ensuring exceptional service delivery across all aspects of account management.

Key Responsibilities

  • Provide comprehensive administrative and operational support to the Wizz Air Account Management team.
  • Coordinate logistics and booking processes with internal departments to ensure seamless operations.
  • Act as the primary liaison between Wizz Air, hotel partners, and transport providers to ensure timely and accurate service execution.
  • Monitor booking issues, collect service feedback, and track vendor performance for continuous improvement.
  • Maintain accurate documentation and assist in preparing periodic reports, dashboards, and client updates.
  • Contribute to process optimization and uphold established service quality standards.

Key Interfaces

  • Internal: Account Managers, Operations, Customer Service, Vendor Management
  • External: Hotel Partners, Transport Providers, Wizz Air Client Representatives

Qualifications & Skills

  • Strong administrative and organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks in a fast-paced, collaborative environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with booking or travel management systems is an asset.

Performance Metrics

  • Accuracy and timeliness in bookings and communications.
  • Client and vendor satisfaction scores.
  • Responsiveness and issue resolution turnaround time.
  • Contribution to operational efficiency and continuous service improvement.

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