Technical Support Staff

6 hours ago


Makati City, National Capital Region, Philippines DTI-SBCorp Full time ₱300,000 - ₱900,000 per year

Key Responsibilities:

Ticket Management: Proactively manage the escalating volume of tech support tickets, ensuring timely resolution of hardware, software, and network issues for all staff.

User Support: Provide direct support to minimize operational downtime and maintain a high level of end-user productivity across the organization.

Educational Qualification:

  • Bachelor's degree in Information Technology, Computer Science, or any related field

Experience:

  • 0–4 years of relevant experience in software development or programming

Preferred Skills:

  • Strong troubleshooting and problem-solving skills
  • Knowledge of basic networking and hardware/software installation
  • Familiarity with helpdesk ticketing systems is an advantage
  • Good communication and customer service skills

Job Type: Fixed term

Pay: Php25, Php65,319.00 per month

Work Location: In person


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