Customer Relations Associate
2 days ago
Be part of our collections team and start a new career at the next half of the year. Join us in September
Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending productively operating across different branches in Australia, New Zealand, USA and Philippines. Our results in recent years have been fantastic as we continue to grow and expand our horizon. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.
What is the Customer Relationship Associate (Collections) role?
You will be the front line of our debt collection business playing a key role across our organisation.You will be a problem solver, so if you are curious and motivated to find answers, this job is for youYou will be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.What's in it for you?
Enjoy working in a Day shiftWeekends off Paid extensive and structured training before you start the roleLife insurance on day 1HMO benefits on your first day + dependents upon tenureRetirement package to insure your futureCareer development and growthCompetitive starting monthly package (basic + tax free allowances), incentives & performance-based salary adjustments.Experience work-life balance in a culture-friendly environmentWhat are we looking for?
Able to work onsite in our Ayala Makati officeWilling to work on Australian time zone (Dayshift)Goal-oriented and results-drivenAbility to convey thoughts well in EnglishCompetitive, respectful and empatheticMust have authenticated SSS, Philhealth, Pagibig, TIN numbers and 2 valid IDs ready before applyingYou don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.
All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.
Join our exciting collections team today
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