Customer Relations Associate

1 day ago


Makati City, National Capital Region, Philippines Credit Corp Full time ₱900,000 - ₱1,200,000 per year

All Work types Full-time (1)

All Locations Manila (1) Manila - Makati City (1)

All Categories Collections (1) Customer Service & Call Centre (1)

Customer Relations Associate - Collection Services

Apply now
Job no:
494998

Work type:
Full-time

Location:
Manila, Manila - Makati City

Categories:
Collections, Customer Service & Call Centre

Be part of our collections team and start a new career path with us

Shift | Day Shift
Credit Corp Group stand out as exceptional debt collection agencies. With a robust team of over 1,900 professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams: debt purchasing and consumer lending. Our Manila site supports three lines of business during the morning shift – AUS Debt Purchase, CCFS Lending, and Collection Services. Our performance in recent years has been impressive, and we are continually expanding. Central to our business values are fairness, respect, and inclusion for all our clients and employees.

What is the role of a Customer Relations Associate - Collection Services?
You will serve as the frontline of our debt collection operations, playing a vital role within our organization.

  • As a problem solver, this position is ideal for those who are curious and driven to uncover solutions
  • You will manage a portfolio of accounts or work through a Dialler system, dedicating half of your time to tracking down customers and the other half to negotiating, helping them find a sustainable way to address their financial challenges.

What's in it for you?

  • Enjoy working in a flexible Day shift Catering to both NZ and AU business hours depending on the team assignment.
  • Predominantly fix weekends off
  • Paid extensive and structured training before you start the role
  • Free breakfast choices
  • Free fresh fruits twice a week
  • Life insurance on day 1
  • HMO benefits on your first day + dependents upon tenure
  • Retirement package to insure your future
  • Career development and progression
  • Competitive monthly package (basic + tax free allowances) with performance appraisals
  • Experience work-life balance in a culture-friendly environment

What are we looking for?

  • Willing to work full time in the office (Onsite)
  • Willing to work on some holidays with pay
  • Some experience working towards deadlines, targets or KPIs in a previous role
  • Clear, confident English communicator with the ability to persuade or influence people
  • Competitive personality and drive for success
  • Respectful and empathetic
  • Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and valid IDs ready before applying

You don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today
Advertised:
19 Sep 2025 Singapore Standard Time

Applications Close
Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

Customer Relations Associate - Collection Services

  • Multiple locations
  • Full-time

Dayshift? Work-life balance? Be part of our collections team and start a new career path with us.

Read more

Customer Relations Associate - Collection Services

  • Multiple locations
  • Full-time

Dayshift? Work-life balance? Be part of our collections team and start a new career path with us.

Read more

Powered by PageUp



  • Makati City, National Capital Region, Philippines Credit Corp Inc Full time ₱900,000 - ₱1,200,000 per year

    Be part of our collections team todayCredit Corp Group stand out as exceptional debt collection agencies. With a robust team of over 1,900 professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams: debt purchasing and consumer lending. Our Manila...


  • Makati City, National Capital Region, Philippines Show Biz Town, Inc. Full time ₱200,000 - ₱300,000 per year

    Responsibilities· Assist in the planning and execution of public relations programs.· Proactively identify newsworthy stories for local and regional media.· Reinforce the strategic agenda of the company to reach out to target markets.· Maintain media lists for targeted launches and outreach programs.· Assist in developing key communications materials...


  • Mandaluyong City, National Capital Region, Philippines Focus Global Inc Full time $40,000 - $80,000 per year

    TheClient Relations Associatewill support the Focus Global team in developing an excellent customer support experience by building engaging relationships with our clientele and will be in the front lines of championing the consistent delivery of high quality, top class after-sales service for our customers.As ourClient Relations Associate, you will be...


  • Mandaluyong City, National Capital Region, Philippines Focus Global Inc. Full time ₱324,000 - ₱360,000 per year

    Job HighlightsWork with world-class brandsExcellent career and growth opportunitiesBe part of a team of experts, game-changers and strategistsJob DescriptionThe Client Relations Associate will support the Focus Global team in developing an excellent customer support experience by building engaging relationships with our clientele and will be in the front...


  • Makati City, National Capital Region, Philippines ECE Consulting Group Full time ₱216,000 - ₱288,000 per year

    Position: Customer Service Associate – Email/Chat SupportWork Setup: Onsite (Ayala Avenue, Makati City)Employment Type: Full-timeSalary Offer: ₱22,800 / monthStart Date: November 11, 2025About the RoleWe are hiring Customer Service Associates (Email/Chat Support) for a US-based financial services account that helps customers save money, access financial...


  • Makati City, National Capital Region, Philippines Philia Azul Inc Full time ₱250,000 - ₱450,000 per year

    We are looking for a promising Public Relations (PR) Associate to support our PR team with various administrative tasks. Though you'll be holding an entry level position, your work will be instrumental in the development and execution of PR plans and strategies.Our ideal candidate will be a young and creative PR or communications graduate, brimming with...


  • Makati City, National Capital Region, Philippines CITADEL PACIFIC, LTD. - ROHQ Full time ₱104,000 - ₱130,878 per year

    We are seeking a dedicated HR Labor Relations Associate to support labor relations and employee wellness initiatives. This role ensures compliance with labor laws, manages employee relations cases, and promotes a healthy and productive work environment. The ideal candidate has strong experience in labor relations, policy enforcement, and employee...


  • Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱300,000 - ₱600,000 per year

    Job Summary:The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a...


  • Makati City, National Capital Region, Philippines Show Biz Town, Inc. Full time ₱800,000 - ₱1,200,000 per year

    ·       Assist in the planning and execution of public relations programs.·       Proactively identify newsworthy stories for local and regional media.·       Reinforce the strategic agenda of the company to reach out to target markets.·       Maintain media lists for targeted launches and outreach programs.·       Assist...


  • Makati City, National Capital Region, Philippines PT&T Full time $104,000 - $130,878 per year

    Key ContributionsAs a Carrier Relations Support Associate for the Sales team, your main responsibility will be to manage and cultivate relationships with carrier partners.You will play a crucial role in negotiating agreements and ensuring smooth operations between the telecommunications company and its carrier partners.You will also maintain accurate and...