Front Desk and Housekeeping

2 days ago

Cubao P, Philippines The Nest By The Sea Full time ₱180,000 - ₱240,000 per year

A job description for a front desk and housekeeping staff combines guest interaction with the responsibility of maintaining the cleanliness and order of the property. Front desk duties include check-in/check-out, reservations, answering guest questions, and handling payments, while housekeeping tasks involve cleaning rooms and public areas, and assisting with laundry or other maintenance needs.

Front Desk Duties

  • Guest services: Greet guests warmly, handle check-in and check-out procedures, and distribute room keys.
  • Reservations: Manage bookings and cancellations via phone, email, or in person, and process payments accurately.
  • Information and assistance: Answer guest questions about the hotel and local attractions, and handle special requests like booking taxis or wake-up calls.
  • Complaint resolution: Address guest complaints and inquiries promptly and professionally.
  • Coordination: Liaise with housekeeping and maintenance to ensure room readiness and address any guest issues.

Housekeeping Duties

  • Room cleaning: Clean and maintain guest rooms to hotel standards, including changing linens, making beds, and tidying up.
  • Public area maintenance: Keep lobbies, bathrooms, and other common areas clean and presentable.
  • Stock and supplies: Restock guest rooms and common areas with necessary supplies like towels, toiletries, and linens.
  • Laundry: Wash, dry, and fold guest room linens and towels.
  • Guest Breakfast: Preparation of self-service breakfast Items

Combined Responsibilities

  • Flexibility: Assist with duties in either department based on operational needs.
  • Communication: Maintain clear communication with other staff members to ensure a seamless guest experience.
  • Task management: Complete daily checklists and pass on important information to the next shift.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Cubao 1109 P00: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have experience caring for dogs?
  • Are you aware for sustainable living practices? Please do not use AI in answering any of these questions.
  • Are you physically fit? For walking up and down stairs?

Education:

  • Bachelor's (Required)

Experience:

  • Housekeeping: 2 years (Required)
  • Hospitality: 2 years (Required)

Language:

  • English (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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