Housekeeping Supervisor
6 days ago
We are seeking a dedicated and experienced Housekeeping Supervisor to join our team and ensure the highest standards of cleanliness and guest satisfaction. The Housekeeping Supervisor will lead a team of housekeeping staff, oversee daily operations, and maintain a welcoming and orderly environment for our guests. If you have a keen eye for detail, strong leadership skills, and a passion for delivering exceptional service, we invite you to apply.
Responsibilities:
- Supervise a team of housekeeping staff, including training, scheduling, and performance management.
- Inspect rooms, public areas, and facilities to ensure cleanliness and adherence to established standards.
- Coordinate with the maintenance department to address any repairs or maintenance needs in guest rooms or common areas.
- Maintain inventory of cleaning supplies and equipment, and ensure their proper usage and storage.
- Collaborate with the front desk to prioritize room cleaning based on guest check-in/check-out schedules.
- Handle guest requests and complaints in a professional and timely manner.
- Develop and implement housekeeping procedures and policies to improve efficiency and effectiveness.
- Monitor and report on housekeeping budgets, expenses, and labor costs.
- Ensure compliance with health and safety regulations and company policies.
- Train housekeeping staff on proper cleaning techniques, safety protocols, and customer service.
- Conduct regular staff meetings to communicate expectations, updates, and training opportunities.
Qualifications:
- Associate's or Bachelor's degree in Hospitality Management is a plus.
- Proven experience in housekeeping or a related field, with at least 3 years in a supervisory role.
- Strong knowledge of cleaning techniques, products, and equipment.
- Excellent organizational and time-management skills.
- Effective communication and leadership abilities.
- Customer-focused attitude with a commitment to guest satisfaction.
- Ability to handle physical demands of the job, including standing, bending, and lifting.
- Proficiency in using housekeeping software and Microsoft Office Suite.
- Attention to detail and a high level of cleanliness standards.
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Benefits:
- Company events
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- On-site parking
- Opportunities for promotion
- Pay raise
- Staff meals provided
Ability to commute/relocate:
- Bagac 2107 P03: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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