Customer Service

2 hours ago

Paranaque City, Calabarzon, Philippines BruntWork Full time ₱40,000 - ₱60,000 per year

This is a remote position.

We're looking for a proactive and detail-oriented Customer Service & Scheduling Assistant to support our growing photography and software licensing brands. This role blends communication, organization, and creativity — perfect for someone who enjoys variety and thrives in a fast-paced environment.

You'll handle customer inquiries, manage bookings, and help keep our operations running smoothly across multiple brands. From coordinating with photographers to scheduling social media posts, you'll play a key role in creating seamless experiences for our clients and customers.

If you have a knack for organization, enjoy helping people, and love working behind the scenes to make things happen. We'd love to have you on our team



Job Highlights:
  • Contract type: Independent Contractor
  • Schedule: Wednesday to Sunday, 12pm to 4pm Central

Scope:

  • Managing multiple photography brands and one B2B software business
  • Handling both B2B and B2C customer interactions
  • Working within client's time zone requirements
  • Long-term ongoing position
Responsibilities:
  • Handle customer service emails for both B2B software licensing clients and B2C photography customers
  • Manage appointment booking and scheduling for photography services
  • Schedule and post social media content across multiple photography brands (content provided)
  • Respond to customer inquiries and resolve issues for both business verticals
  • Handle administrative tasks as assigned by business owner
  • Dispatch and coordinate with photographers for appointments
Requirements
  • Experience in customer service and email management
  • Strong organizational and scheduling skills
  • Familiarity with social media platforms and scheduling tools
  • Ability to handle multiple brands and business types simultaneously
  • Excellent written communication skills
  • Experience with appointment booking systems preferred
Benefits Independent Contractor Perks:
  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance Job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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