HR Labor Relations Specialist I

2 days ago


Manila, National Capital Region, Philippines Afni, Inc. Full time ₱900,000 - ₱1,200,000 per year

Specific duties & responsibilities:

  • Generates and prepares HRLR reports.

  • Responsible for the daily administration of general policies and program labor relations.

  • Handles and mediates employee disputes.

  • Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy.

  • Assist in the development and implementation of human resource policies and procedures.

  • Handle employee relation issues (Disciplinary Cases and DOLE Cases)

  • Handles resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer.

  • Assist in the preparation of reports for legislated requirements or organizational needs.

  • Provide accurate and timely information and assistance to internal customers.

  • Prepares all documentation necessary for all case management concerns (Such as but not limited to NTEs, NODs, RTWOs, Admin Invites, etc.)

Qualifications:

  • Amenable to work onsite in our One Felicity Center (Commonwealth) or SM Fairview (Tower 4) sites.

  • Amenable to work on the graveyard shift.

  • With at least 2-3 years of BPO work experience in Labor Relations (Specialist Level or higher) and must have working knowledge on PH Labor Laws

  • Good writing skills with a high level of proficiency creating impact written communications.

  • Good communicator with eagerness to independently research new and creative ways for engagement events.

  • Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision.

  • Proficient in Microsoft Office, especially in MS Excel

  • Ability to exercise sound, independent judgment.

  • Strong interpersonal skills

  • Understanding of basic HR concepts related to Labor Relations and change management.

  • Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments.

  • With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc.


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