
Technology Resource Person
2 weeks ago
We are looking for a dynamic and client-focused Technology Resource Person with a strong background in account management and delivery of Microsoft-based solutions. The ideal candidate is someone who thrives in both technical and client-facing environments.
Key Responsibilities:
Microsoft Technology Expertise
- Implement and manage Microsoft Security solutions (e.g., Microsoft Defender, Purview, Entra ID)
- Develop and maintain applications using Power Apps, Power Platform, and SharePoint.
- Support cloud infrastructure and services via Microsoft Azure.
- Configure and customize Microsoft Dynamics 365 CRM and related business applications.
Account Management
- Manage multiple internal and external accounts, ensuring high levels of client satisfaction.
- Drive client retention, renewals, and upsells through proactive engagement and solution delivery.
- Serve as a liaison between technical teams and business stakeholders.
Project & Process Support
- Assist in data analytics, reporting, and visualization using tools like Power BI.
- Collaborate with cross-functional teams to align technology solutions with business goals.
- Provide training and documentation for end-users and internal teams.
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field.
- Minimum 2 years of experience in Microsoft technologies and account management.
- Proficiency in Microsoft 365 suite, Power Platform, Azure, SharePoint, and Dynamics 365.
- Strong understanding of business processes and technical project management.
- Excellent communication, organizational, and problem-solving skills.
Preferred Skills:
- Experience with Microsoft Security tools (Defender, Sentinel, Entra ID).
- Familiarity with CRM customization tools, SDKs, and workflow automation.
- Background in client-facing roles or customer success.
Microsoft Certifications such as:
- Microsoft Certified: Power Platform Functional Consultant Associate
- Microsoft Certified: Azure Fundamentals / Azure Administrator Associate
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Dynamics 365 Fundamentals
- (Having any of these certifications is a strong advantage.)
Other details:
- Monthly Compensation will base on experience and qualifications.
- Working hours are from Monday – Friday, 9:00AM - 6:00PM
- Work from Home (but may be requested to do on-site at client's location if requested, Metro Manila)
Job Types: Full-time, Part-time
Pay: From Php35,000.00 per month
Work Location: Remote
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