Healthcare Customer Support Specialist

3 days ago


Cebu City, Central Visayas, Philippines HIRD SERVICES PVT. LTD. Full time ₱204,000 - ₱264,000 per year

Qualifications

  • SHS Graduate, 2+ years of college (no back subjects), or College Graduate.
  • Minimum 6 months of work experience, preferably in BPO or customer service.
  • Proficient in English with basic computer skills.
  • Able to work shifts, including nights/weekends.

Key Responsibilities

  • Handle inbound/outbound calls, addressing patient queries about healthcare services, appointments, and insurance claims with strong communication skills.
  • Document patient interactions in CRM systems, ensuring accurate records and following up on healthcare-related escalations.
  • Collaborate to improve processes and meet BPO service goals specific to healthcare accounts.
  • Multitask, troubleshoot healthcare billing issues, and provide support for patient care inquiries.
  • Participate in training for healthcare protocols, call center technologies, and compliance with medical privacy regulations.

Job Type: Full-time

Pay: Php17, Php22,000.00 per month

Benefits:

  • Gym membership
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person



  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱174,000 - ₱270,720 per year

    Position: Healthcare Customer Support SpecialistLocation: IT Park, Cebu City (Onsite)HIRING 22 APPLICANTS ONLYPossible Start Date: September 15 and 29, 2025Compensation and Benefits:Basic Salary: ₱14,500 – ₱15,500 for fresh graduates (depending on interview performance)Up to ₱22,610 package for those with BPO experience₱2,000 Monthly...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Client Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CityWork Schedule: Shifting hours in line with U.S. healthcare operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for...


  • Cebu City, Central Visayas, Philippines The HIRD Full time ₱150,000 - ₱250,000 per year

    QualificationsSHS Graduate, 2+ years of college (no back subjects), or College Graduate.Minimum 6 months of work experience, preferably in BPO or customer service.Proficient in English with basic computer skills.Able to work shifts, including nights/weekends.Key ResponsibilitiesHandle inbound/outbound calls, addressing patient queries about healthcare...


  • Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱240,000 - ₱360,000 per year

    Job Description:Join our growing #SOSciety as one of our US Healthcare Representatives supporting our US-based healthcare providers and clinics.What You'll Do:Support US healthcare providers and clinicsHandle interactions and general correspondence efficientlyPerform tasks aligned with the specific requirements and protocols of our US-based clientele...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Full time

    OverviewPosition: Customer Service Representative / Healthcare AssociateWhat You'll DoAssist U.S.-based clinics with admin and operational supportRespond to calls, emails, and chat with professionalismComplete healthcare-related tasks based on client needsCollaborate with a proactive and supportive teamWhat We're Looking ForStrong English communication...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    About the job Healthcare Frontdesk SpecialistOur US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Specialist, you will assist patients with their inquiries, set up appointments,...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Work hours aligned with U.S. client operationsStrategic Office Support, Inc. partners with U.S. healthcare providers to deliver high-quality administrative and operational services. We're seeking motivated professionals who want to...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Customer Service Representative - US Healthcare AccountIMMEDIATE HIRINGJoin our healthcare BPO team supporting US medical providers. We're seeking experienced Customer Service Representatives for a stable, growth-oriented career in healthcare.Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu CitySchedule: US Business HoursEmployment: Full-Time, On-SiteKey...

  • Healthcare Support

    3 days ago


    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱300,000 - ₱360,000 per year

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Support Specialist, you will play a dual role in providing front-desk assistance and handling billing-related concerns for...