Revenue Operations Analyst

5 days ago

Makati City, National Capital Region, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per year

We are looking for a detail-oriented and analytical Revenue Accounting Analyst to support our customer concession review process and contribute to ongoing operational improvements. This role is part of a growing accounting team and plays a key part in ensuring accurate revenue reporting and policy compliance.

You'll work closely with teams across Customer Support, Finance, and Revenue Operations. The right person is comfortable managing tasks independently, enjoys solving problems, and can stay organized in a high-growth SaaS environment.

What You'll Do

  • Review and analyze customer concession requests such as refunds, credits, or cancellations
  • Decide whether to approve or escalate requests, ensuring decisions follow policy and are well-documented
  • Collaborate with internal teams to improve case handling and resolution workflows
  • Keep Standard Operating Procedures (SOPs) up to date as policies change
  • Support special projects related to system improvements, audits, or reporting

What We're Looking For

  • Graduate of bachelor's degree in finance, accounting, or any business-related course
  • At least 2 years of experience handling customer queries or working with support and finance teams
  • Familiarity with payment processors like Stripe, PayPal, or similar tools
  • Experience working in a fast-paced SaaS or tech company
  • Strong written and verbal communication skills
  • Sharp attention to detail and strong problem-solving skills
  • Ability to stay focused and organized while working independently
  • Willingness to work during US Eastern Time business hours

Nice to Have

  • Understanding of revenue recognition principles, especially ASC 606
  • Experience using accounting or ticketing systems like NetSuite, Salesforce, or Zendesk
  • Prior involvement in startup or high-growth company environments

Why Join Us?

We are a growing team of passionate people on a mission to make design accessible to all. Born on the Web, We help entire product teams brainstorm, design and build better products — from start to finish. Whether it's consolidating tools, simplifying workflows, or collaborating across teams and time zones, our team makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us

You'll be part of a small but impactful accounting team that values ownership, curiosity, and clear communication. This is a great opportunity if you're looking to sharpen your operational and accounting skills while contributing to a growing business.

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