Client Support Analyst
6 days ago
- Bachelor's degree or equivalent work experience
 - 1+ year experience in customer service or technical support preferred
 - Strong written and verbal communication skills
 - Excellent troubleshooting and problem-solving abilities
 - Highly organized with strong time management skills
 - Tech-savvy with an aptitude for learning software systems
 - Customer-focused with a passion for support
 - Professional, empathetic, and responsive demeanor
 
Key Responsibilities:
- Respond to client inquiries via phone, portal, and chat within service level agreements
 - Analyze and resolve software-related issues for property management clients
 - Document and manage issue resolution processes clearly and efficiently
 - Communicate effectively with clients to ensure satisfaction and clarity
 - Collaborate with internal teams to escalate and resolve complex issues
 - Maintain up-to-date knowledge of product features and updates
 - Deliver consistent, professional, and personalized customer experiences
 
- 
					
						IT Support Analyst
2 weeks ago
Baguio City, Cordillera, Philippines TASQ Staffing Solutions Full timeJob Title: Software Support Analyst Work Setup: Onsite in Baguio City Shift Schedule: Shift usually starts at 5:30 AM (5:00 AM or 6:00 AM) Manila, supports APAC and Australian clients What We Seek:Bachelor's degree in computer science, Information Technology, or a related fieldJunior - Mid Level Analyst with 1-2 years relevant technical experienceRecent...
 - 
					
						Support Analyst I
2 weeks ago
Baguio City, Cordillera, Philippines Openmind Technologies Full time ₱104,000 - ₱130,878 per yearJob Title: Support Analyst ILocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:The Support Analyst role focuses on keeping existing customers satisfied with our products. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support...
 - 
					
						Financial Support Analyst
2 weeks ago
Baguio City, Cordillera, Philippines TASQ Staffing Solutions Full timeSummary: As a Financial Support Analyst, you will have to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range...
 - 
					
						Support Analyst 1
6 days ago
Baguio City, Cordillera, Philippines THOUGHTFOCUS Inc.,PH Full time ₱250,000 - ₱500,000 per yearJob Description:We are seeking a Support Analyst I to join our team and deliver exceptional technical support to clients in the property management sector. This role is responsible for resolving software, hardware, and IT-related issues, guiding users through product capabilities, and ensuring a high level of customer satisfaction.As the first point of...
 - 
					
						Software Support Analyst
2 weeks ago
Baguio City, Cordillera, Philippines TASQ Staffing Solutions Full timeSummary: We are seeking a motivated and skilled Facilities and Maintenance Systems Analyst to join our team.This role is integral to managing and supporting our clients' maintenance and support cases efficiently.You will work with a wide client base, ensuring timely service delivery and a seamless workflow that operates 24/7, especially for crucial sectors...
 - 
					
						WFM Scheduling Analyst I
4 days ago
Baguio City, Cordillera, Philippines Teleperformance Full time ₱600,000 - ₱1,200,000 per yearAbout the roleWe have an exciting full-time opportunity for a WFM Scheduling Analyst to join our dynamic team at Teleperformance in Baguio City. As a WFM Scheduling Analyst, you will play a crucial role in ensuring efficient staffing and scheduling within our fast-paced call center environment. This is a fantastic chance to leverage your analytical skills...
 - 
					
						Video Editor
3 days ago
Baguio City, Cordillera, Philippines Space Virtual Support Full time ₱240,000 - ₱720,000 per yearAbout the role Space Virtual Support is seeking a talented Video Editor and Social Media Content Creator to join our dynamic team on a contract basis. As a Video Editor, you will be responsible for editing and producing high-quality video content to support our clients' social media and marketing initiatives. Your role will involve crafting engaging,...
 - 
					
						VIRTUAL ASSISTANT
2 weeks ago
Baguio City, Cordillera, Philippines Space Virtual Support Full time ₱150,000 - ₱250,000 per yearBe part of our team of VAs Hired employees begin in batches the upcoming months Responsibilities:- email management- calendar management- customer support- administrative tasks (sending emails to clients/customers, data entry, invoicing, etc.)Requirements:- a resident of Baguio City, La Trinidad, Itogon, Sablan, Tuba, Tublay ONLY- work from home with an...
 - 
					
						MSP Technical Support Analyst
18 hours ago
Baguio City, Cordillera, Philippines NGRons Full time ₱400,000 - ₱600,000 per yearAbout usPacificTSP is a premium managed service provider and BPO. We provide technical support and staffing services to US based MSP's.Please NoteThe role is in Baguio and will require working in our office. You will be assigned to a single US based company with the expectation you can grow in this role over time and work with their (very friendly and...
 - 
					
						WordPress Website Specialist
2 weeks ago
Baguio City, Cordillera, Philippines Phoenix Support Services Full time ₱250,000 - ₱450,000 per yearThis is a remote position."More than just a job, we offer an opportunity to grow. Come and be part of our growing team"Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we...