Telecom Coordination Analyst

Ensure Reliable Telecom Workflows for Expanding Property Services

Recognized across the real estate services landscape for tech-enabled innovation, this organization leads with connectivity, efficiency, and flawless coordination. Their telecom ecosystem powers communication for communities relying on accurate scheduling, timely vendor updates, and reliable network operations. This is the perfect environment for detail-driven professionals who thrive in keeping systems aligned, issues resolved, and every connection running smoothly-day after day.

Job Description

As a Telecom Coordination Analyst, you'll manage site visit schedules, monitor telecom contracts, and maintain consistent coordination between internal teams, property managers, and vendors. You'll ensure accuracy, efficiency, and strong collaboration across all communication channels to keep every operation on track.

Job Overview

Employment type: Full-time

Shift: Night Shift, Weekends Off

Work setup: Hybrid, Baguio City

Salary: PHP 20, PHP 22,000.00

Exciting Perks Await

• Competitive Salary Package
• Night differential pay to maximize your earnings
• HMO coverage with free dependent upon regularization
• Hybrid work arrangement
• Prime office location in Baguio (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 1-3 years of experience in a coordination, operations, administrative, or customer-facing role
• Bachelor's degree in Business, Communications, or a related field (preferred)
• Customer service and billing experience in a telecom or related environment (highly preferred)
• Proficiency with Google Workspace, QuickBooks, and CRM/accounting software
• Strong communication, organizational, and time-management skills
• Background in telecom coordination, operations, or administrative support is a plus

Your Daily Tasks

Site Visit Management

1. Coordinate and schedule site visits with internal teams and vendors.
2. Maintain an up-to-date site visit tracker with technician notes and access details.
3. Communicate with Property Managers (PMs) and Boards of Directors (BOD) to ensure site access.

Contract & Document Tracking

• Monitor and organize telecom contracts via Google Drive and vendor communications.

Communication & Coordination

• Respond to email inquiries from managers and board members.
• Coordinate with vendors and internal teams on ongoing and upcoming tasks.

New Business Support

• Download, organize, and process invoices for new business accounts.
• Identify and document phone numbers and telecom services for clients.

Issue Resolution

• Manage urgent or complex issues and shifting priorities.
• Provide cross-departmental support for special projects when needed.

Billing & Financial Updates

• Enter invoices into QuickBooks accurately and promptly.
• Ensure all billing and financial records are up to date.

About the Client

Our client is a trusted name in real estate and telecommunications management, helping communities stay connected through reliable network solutions. With a strong commitment to innovation, communication, and client satisfaction, they ensure seamless coordination between property managers, vendors, and telecom providers to power smarter, more efficient operations.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra