Customer Service Representative

9 hours ago

Sucat Metro Manila, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

Join our dynamic customer service team as a Customer Service Representative at A SYSTEM INTERNATIONAL CORPORATION'. This is a full-time position based in Sucat Muntinlupa City Metro Manila, with opportunities to work virtually. In this role, you'll be the primary point of contact for our valued customers, delivering exceptional service and support to help them with their inquiries and needs.

What you'll be doing

  1. Respond to incoming customer inquiries via phone, email, and chat channels
  2. Provide product and service information to customers in a friendly and knowledgeable manner
  3. Troubleshoot and resolve customer issues in a timely and efficient manner
  4. Maintain accurate records of customer interactions and follow up as needed
  5. Identify opportunities to cross-sell and upsell products and services
  6. Contribute to continuous improvement of customer service processes and procedures

What we're looking for

  1. Minimum 1 year of experience in customer service or a similar role
  2. Excellent communication and interpersonal skills, with the ability to listen and respond effectively
  3. Strong problem-solving and critical thinking abilities to address customer inquiries
  4. Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  5. Commitment to providing exceptional customer service and a genuine desire to help others
  6. Ability to work well in a team and adapt to a fast-paced, dynamic environment

What we offer

At A SYSTEM INTERNATIONAL CORPORATION', we value our employees and offer a range of benefits to support your personal and professional growth. These include:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health insurance and wellness programs
  3. Opportunities for career advancement and skill development
  4. Flexible work arrangements, including the option to work virtually
  5. A positive, collaborative work culture with team-building activities

About us

A SYSTEM INTERNATIONAL CORPORATION' is a leading provider of innovative solutions in the customer service industry. With a strong focus on customer satisfaction, we are committed to delivering exceptional service and support to our clients. Our team of dedicated professionals work together to drive the company's success, and we are always looking for talented individuals to join our growing organisation.

If you're ready to take your customer service career to the next level, we encourage you to apply now

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