Collection Officer
1 day ago
QUALIFICATIONS:
- The candidate must have a college degree in any business course.
- The candidate should have the ability to manage multiple tasks simultaneously.
- Good oral and written communication skills are a must.
- At least 1 year of relevant experience is required.
- Supervisory experience is a plus.
- The candidate must possess planning and organizing skills.
- Strong interpersonal skills are required.
- Customer-service orientation is a must.
- The candidate must show initiative and reliability.
- Good time management skills are required.
- Candidate must be able to handle pressure and deadlines.
- Can do overtime work if necessary.
- A driver's license is a plus.
- Must be willing to do fieldwork.
MAIN FUNCTION: Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines.
DUTIES AND RESPONSIBILITIES:
· Reviewing approval reports, demand letters, and collection letters for borrowers who are behind on their loans;
· Maintaining a list of loan borrowers and keeping track of important dates;
· Following up with execution assistants for small claims and legal counsel about legal actions taken on loans in litigation;
· Administering ROPA (Real and Other Properties Acquired) and managing its processing, reselling, and transfer of ownership;
· Preparing Sales Contract Agreements and ensuring all necessary requirements, terms, payments, and turn-outs are included;
· Managing the collections of major clients, assigning/scheduling collections to collectors, and monitoring their payments;
· Preparing reports, demand letters, and collection letters for borrowers who are behind on their loans;
· Sending reminders via text messages and phone calls to borrowers one week before the due date;
· Creating necessary reports and entering information related to the collection;
Handling other tasks as assigned by the Manager.
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