Collection Officer

3 days ago

Bacolod City, Western Visayas, Philippines Marayo Bank, Inc (A Rural Bank) Full time ₱120,000 - ₱180,000 per year

QUALIFICATIONS:

  • The candidate must have a college degree in any business course.
  • The candidate should have the ability to manage multiple tasks simultaneously.
  • Good oral and written communication skills are a must.
  • At least 1 year of relevant experience is required.
  • Supervisory experience is a plus.
  • The candidate must possess planning and organizing skills.
  • Strong interpersonal skills are required.
  • Customer-service orientation is a must.
  • The candidate must show initiative and reliability.
  • Good time management skills are required.
  • Candidate must be able to handle pressure and deadlines.
  • Can do overtime work if necessary.
  • A driver's license is a plus.
  • Must be willing to do fieldwork.

MAIN FUNCTION: Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines.

DUTIES AND RESPONSIBILITIES:

· Reviewing approval reports, demand letters, and collection letters for borrowers who are behind on their loans;

· Maintaining a list of loan borrowers and keeping track of important dates;

· Following up with execution assistants for small claims and legal counsel about legal actions taken on loans in litigation;

· Administering ROPA (Real and Other Properties Acquired) and managing its processing, reselling, and transfer of ownership;

· Preparing Sales Contract Agreements and ensuring all necessary requirements, terms, payments, and turn-outs are included;

· Managing the collections of major clients, assigning/scheduling collections to collectors, and monitoring their payments;

· Preparing reports, demand letters, and collection letters for borrowers who are behind on their loans;

· Sending reminders via text messages and phone calls to borrowers one week before the due date;

· Creating necessary reports and entering information related to the collection;

Handling other tasks as assigned by the Manager.

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