Quality Assurance Analyst Supervisr

About the role As a Healthcare Quality Analyst at access healthcare', you will play a crucial role in ensuring the delivery of exceptional customer service to our healthcare clients. Based in our Pasay City, Metro Manila office, this full-time position will have you working closely with our team to monitor, evaluate and continuously improve the quality of...

About the role We are seeking a skilled Quality Analyst to join our dynamic team at access healthcare in Pasay City, Metro Manila. In this full-time position, you will play a crucial role in ensuring the highest standards of quality and compliance within our healthcare operations.What you'll be doingDeveloping and implementing quality assurance processes...

Access Healthcare is looking for dedicated and detail-oriented Quality Analyststo join our Healthcare team.Key Responsibilities:Conduct regular audits of inbound and outbound calls for healthcare accounts to evaluate compliance, quality, and customer satisfaction.Identify areas of improvement and provide actionable feedback to agents and supervisors to...

We are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a RegisteredNurse with...

Job DescriptionJob Track Description:Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions.General ProfileSupervises daily...

Job DescriptionSamples, inspect and performs physical and chemical analysis of a raw materials (newly delivered and on-stock), in process product samples, packaging materials and finished goods using current pharmacopeias, established material specification, any associated wet chemistry and instrumental techniques , as appropriate. Ensure all analysis is...

Qualifications:Associate Degree or Bachelor's DegreeAt least 2 years experience as Quality Analyst LeadAmenable to work onsiteJob Type: Full-timePay: Up to Php40,000.00 per monthBenefits:Health insuranceLife insuranceOpportunities for promotionPaid trainingPromotion to permanent employeeEducation:Bachelor's (Required)Experience:BPO industry: 2 years...

Access Healthcare is looking for dedicated and detail-oriented Quality Analysts to join our Healthcare team. The ideal candidate will have 1 to 3 years of experience auditing calls for healthcare accounts, ensuring adherence to quality standards, compliance requirements, and customer satisfaction metrics (CSAT).Key Responsibilities:Conduct regular audits...

TheBusiness Process Analystwill primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst,...

Work Setup: 100% onsite (MOA Pasay) Requirements:2nd Year College / 72 Units| Bachelor's Degree (Any Course) 1 year of experience as a Quality Analyst in BPO Essential Functions:Responsible for coordinating the Internal, External & Client Driven Audits and preparation thereof Manage documentation and control requirements. Supporting Operations in...