IT Admin Coordinator
6 days ago
Job Summary :
Responsible for managing and coordinating telecommunication services within an organization. This role involves overseeing various aspects of telecommunications, including network infrastructure, phone systems, mobile devices, and internet connectivity.
Duties and Responsibilities:
Telecommunications Management:
- Oversees the organization's telecommunications infrastructure, including phone systems, network equipment, and mobile devices.
- Manages contracts with telecommunications providers and ensures optimal service levels.
- Monitors network performance and identifies potential issues.
- Troubleshoots and resolves telecommunications problems.
Project Management:
- Coordinates telecommunications-related projects, such as network upgrades, system
installations, and migration to new technologies.
Vendor Management:
- Manages relationships with telecommunications vendors and service providers,
- Negotiates contracts and resolves vendor issues.
User Support:
Provides technical support to employees regarding telecommunications issues.
Assists in the provisioning and de-provisioning of telecommunications services for new hires and departing employees.
Regulatory Compliance:
- Ensures compliance with relevant telecommunications regulations and industry standards.
- Stays updated on industry trends and emerging technologies.
IV. KEY QUALIFICATIONS
Education: Bachelors Degree in any related Business Course
Experience: 2 years related experience/Fresh graduate
Special Skills:
• Communication Skills: Effective communication with technical and non-technical stakeholders.
• Problem-Solving: Ability to analyze complex problems and develop creative solutions.
• Customer Service: Strong customer service orientation to address user concerns and requests.
• Time Management: Efficient time management to handle multiple tasks and deadlines.
• Adaptability: Ability to adapt to changing technologies and industry trends.
• Teamwork: Collaborative approach to work with team members and external vendors.
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