Customer Service Coordinator

Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

The Customer Service Supervisor – Trade & HORECA Sales is responsible for leading and managing the customer service team to deliver high-quality support to both Trade and HORECA clients, as well as internal stakeholders. The role involves overseeing telemarketing, account management, payment collection, order processing, and logistics coordination to...

1. Customer Service OperationsManage complex cases escalated by the call center, ensuring 100% response and resolution within 1 working day when possible.Gather and relay customer feedback ("Her Voice") to relevant departments to improve processes and overall customer experience.Lead KB maintenance: develop and publish FAQs, link articles to InTouch, update...

About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

Essential Functions:Service Request ManagementLog, track, and prioritize service tickets.Ensure timely assignment and resolution of service issues.Monitor ticket queues and escalate as necessary.Client CommunicationServe as the first point of contact for clients regarding service-related inquiries.Provide regular updates on ticket progress and resolution...

Primary Objective:This coordinator role is responsible for providing exceptional technical support across multiple Saas products and supporting the effective coordination of operational activities. Effective service delivery and account management are essential to driving the organisation's success. The key remit of this role will include actively...

Essential DutiesProcessing of all Order type and for all ChannelsProvide centralized support for the Sales force with the key objective of ensuring all business conducted by the Sales force is project managed through to completion, efficiently and quickly as possible, whilst complying with company-, contract- and legal requirements.Ensure the customer has a...

We're Hiring: Customer Care Coordinator (Telehealth) We are looking for a dedicated and empathetic Customer Care Coordinator to join our telehealth team. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that our patients receive the best possible care experience. Location:Taguig, Philippines Work...

Ready to level up your CSR or Tech Support career?Join a global MSP and step into a more dynamic, growth-driven support environmentAbout the RoleWe're hiring Service Coordinators who are excellent in English communication and enjoy handling customer interactions in a fast-paced support setup. If you have experience in BPO voice, customer care, or technical...

The role will be responsible with service billing with the following but not limited to:Processing of service billing accurately and on a timely mannerMeter reading handlingDevelop and maintain effective documentation and records including internal trackers and database.Email managementInvoice preparation and adjustmentMay handle minimal outbound calls for...