Billing Coordinator

1 day ago

Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱150,000 - ₱250,000 per year

The role will be responsible with service billing with the following but not limited to:

  • Processing of service billing accurately and on a timely manner

  • Meter reading handling

  • Develop and maintain effective documentation and records including internal trackers and database.

  • Email management

  • Invoice preparation and adjustment

  • May handle minimal outbound calls for coordination purposes.

  • Undergo cross-training and handle other functions as assigned by the Team Leader

  • Communicate proactively and positively with all members of Canon Asia & CBSC

  • Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers.

  • Other task/s that may be assigned from time to time

Primary Job Functions:

Create & Renew Contract (TG, AMC, EW)

  • TG Contract Creation
  • Contract Creation (for Warrantied Machine e.g. Printer)
  • TG Contract and Warranty Contract Renewal & Extension
  • Set up extended warranty (For Dealers)

Click Charge Billing

  • Invoice Amendments with Debit Note & Credit Note

  • Upload Invoices unto Customer Portal

  • Customer Reports

  • Credit card charging

Cost Centre Billing

  • Prepare For Cost Centre Billing

  • Credit CDSS Invoice & Rebill Invoice by Cost Centre

Billing of Non-Contractual / Non-Tangible Services

  • Service Billing

  • Machine Shifting Billing

  • Billing Of Software/Maintenance renewal/ Technical Support (w/ or w/o amortisation)

Request For Loan & Return Of Refurbished machines

  • Raise FOC Sales Order for Refurbished Machine

  • Raise Collection Order For Refurbished Machines & End of lease machines

  • Auction Sales

Set Up Prices for Papers - Upload Price List of Papers

Maintain Machine & Contract Records

  • Update changes in Machine Records

  • Manage Contract Changes (TG, Leasing)

  • Novation Process

Qualifications & Experience

  • College/bachelor's degree in any discipline

  • Intermediate Excel and Word skills

  • Good communication skills

Skill Sets

  • Previous experience in handling multiple tasks

  • Well organized and enjoy working autonomously

  • Can work at a fast-paced environment.

  • A strong work ethic and be trustworthy.

  • Excellent interpersonal skills and the ability to work with different nationalities

  • Familiarity with MS Office applications (Teams, Outlook, Excel, Word)

  • Familiarity with Salesforce

  • Proficient in MS Excel and reporting analytics

  • High attention to detail

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